Bedminster Pharmacy (Incl. Bristol Travel Clinic)

Having recently moved here I have found the people at the pharmacy really helpful and they have assisted me in clarifying the relationship with the surgery.

A very professional practice going the extra distance to assist their customers. Moved to collecting medicines from this pharmacy on a recommendation and am delighted that I did so. Polite and efficient service with a smile. 10/10.

Working hours (closed 1-2pm, and weekends except Saturday mornings) are very unhelpful for anyone working a standard 9-5 job

Referred by gp for them to see my two children under 2 within 4 hours. Never heard from them. When I called to see what was happening, got told someone would ring me back in 30 mins. Never heard back fom them. Shocked by the 'professionals' they didn't care about my children at all. Very disappointed. I try not to go to this pharmacy. Poor service.

Just wanted to buy a simple head lice shampoo as I work for School and someone close to me had head lice.
A not nice young lady refused to sell it to me because she just didn’t believe that I could have it. So I told her I wasn’t sure if I had it but my head was itchy and I just wanted to buy a bottle to keep at home.The lady told me to go somewhere as she didn’t want to sell it to me. I don’t know what she was thinking that I wanted to drink it or whatever was in her head. Honestly never seen such a bad behaviour before. So I asked her a few times if I need a prescription to buy it. Her answer: “ no you don’t need a prescription but still I’m not going to sell it to you, just go to Wilko or somewhere else. Do you understand what I’m saying? “ My advice do not even go in there if you see her inside. Horrible horrible and super rude behaviour. Anyone can buy it, I could buy a hundred bottles if I wanted. She was trying to make me look stupid. Never seen anything like that before.

Was dissapointed that my gp was no longer able to give travel vacinations. Phoned Bedminster Pharmacy, very polite lady answered and took detailed message for travel clinic, didn't get a reply so phoned again, same lady took message, checked everything, travel clinic responded, all appointments smoothly booked. Excellent service. Particularly appreciative of excellent follow up service by pharmacy member of staff. First class.

The two pharmacists that I have spoken to at this surgery have been so generous with their time, despite being extremely busy. I am very grateful for the very good service I have received from them. I highly recommend this pharmacy.

I use Bedminster Pharmacy for repeat prescriptions and occasionally for other things. They don't have a huge selection like you might find in a large high street place but they cover the essentials well. The staff are knowledgeable and have always been friendly to me. I usually leave a day or two between ordering my prescriptions and collection and they've always got them ready to go. I don't really understand the 1* ratings on here!