Boots Pharmacy

If you live outwith the area, do NOT come here with a prescription. Was treated with suspicion from the outset, followed and asked to confirm my Doctor's surgery address and made to feel like I was doing something wrong. It wasn't like I was obtaining something unusual or addictive - thyroid medication. Questions galore for no reason. Think the young 'gentleman' (arrogant) needs a bit of customer service training. Will never use this place again for anything. My parents who live here have already stopped taking their business here for the same reason - questions questions questions. Very bad experience.

Local shop is a bit run down. But has the essentials. Fully stocked and operational chemist and also stocks the usual Boots essentials however it is a rather small shop. Nice enough and does the job.

Worst customer service I've experienced the pharmacist is pompous and arrogant as well as his assistant and not for the first time. I'll never buy anything from a boots store again

Refused meds because my partner was 3 days early by a nasty nasty man who left me with no medication what kind of human being would do such a thing ? Complaints to head office ignored but I am taking it further it's now in the hands of my lawyer!

Tried to order online for store collection but as I was paying by gift card I had to order in-store. Ridiculous in this day of online shopping that you cannot use a gift card online. Boots need to get this sorted.
When in store the staff were really lovely and helpful making sure the process was as easy as it could be and I was able to select the next day for delivery to the store. A text notified me that the order was ready for collection and I picked it up with no issues.
I think if I had not been using a gift card the process of ordering online would have been simple but ultimately it was inconvenient to go and order in store.

Friendly and Knowledgeable, the staff are a credit to Boots. I travel further to this branch through choice, and have my repeat prescriptions sent there.

I got item what i wanted,and a good price aswel,the staff were great.

Out of the other chemists in Dumbarton I prefer boots they are quick and very efficient as well as being very helpful