North Road Pharmacy - Alphega Pharmacy

Genuinely appalled with this pharmacy. My friend needed to collect their antidepressants on repeat prescription which had been sorted well in advanced and this pharmacy confirmed it would be there on Monday. However they did not have it and were very rude about not having it. We had the prescription sent to a different pharmacy owing to the fact my friend had run out and desperately needs that med to function. We had no problem at the other pharmacy. My friend had a phone call from North Road pharmacy today saying in very rude terms that they refused to ever serve my friend again. Absolutely disgusting that the head pharmacist would behave is such an unpleasant and unprovoked way, by someone who desperately needed their meds.

the pharmacist i’ve seen every time i’ve been in might be the most unsympathetic person i’ve ever met.
she has refused to take prescriptions on multiple occasions - resulting in us having to call both the doctors and 111 for an urgent prescription
even then she talks down to you like a child, as if she is telling you off for coming to collect your prescribed medication...
what warrants her to be so rude and condescending to people? from what i can tell her staff seem terrified of her too :(
nobody should have to be scared to ask for/ collect their prescription
dear lady : i hope you read this, please retire

Nice staff but not much stock and doesn’t open on time

Always accomodating with good links with the local surgery. Millie is happy to advise on suitable products for your needs and has also offered to order in specific items

I am actually so disappointed at how rude some of the people working here are. Just very short and snappy, cut you off when you’re trying to speak and you can tell they’re impatient and want to end the call as soon as they can! Had a prescription faxed to a pharmacy closer to my house once and they seemed salty and was no help at all! I’ve only had one good experience with one of the pharmacists working there so this one star is for her.