MW Phillips Chemists / Pontcanna Pharmacy

Lovely staff, always have excellent service with a smile. They usually have to order my items in for me, as I have a lot of different medications. They always reassure me as to when my prescription will be ready to collect/delivered and I am yet to be disappointed. They also have a wide range of affordable products in the shop which I have seen in other large chains/supermarkets which sell them at a much higher price! I have been using this Pharmacy for the last 3 or 4 years and I have to say the new management and staff are the best so far, so helpful and always willing to do as much as they can to help. Highly recommended local Pharmacy :)

If I could give this less than one star I would. Unfortunately this chemist disappoints time and time again. Rude and unhelpful staff. Never once have I had a good experience in this pharmacy. Repeat prescriptions forgotten to be processed on multiple occasions, meaning my medication has been compromised more than once. Slow service with waits of up to 30 minutes every visit - even with no one in there. Staff all miserable and behave like you owe them a living - avoid this place at all costs! Bad for your mood and health.

This pharmacy is under new management and is great. I had my flu shot here and I have been in for something else I won't post the details of here. They remembered my name from the first time. Excellent shop and service.

wonderful service from All the staff at this pharmacy provide skillful advance and sensible virus protection arrangements e.g. 1 in. 1 out. Lindsey & Chloe. prepare trays of medication accurately and on time contacting A Doctor's surgery when needed.
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I have been using this pharmacy for 4 years now. All the girls are friendly, pleasant and helpful. The head girl is particularly knowledgeable but unfortunately don't know her name.

Drove all the way down from Perth, Scotland to experience this 5* Pharmacy. The menu was full of incredible options and deals. I decided on a starter of Flu vaccine, a main coarse of Methadone and finished off with a delicious desert of something new called Covid Booster. Servers were very helpful.

In all seriousness, my little one took an allergic reaction whilst visiting family and this was the first pharmacy that we came to. Lyndsey was extremely helpful and got us what we needed to help the wee one. Very friendly and welcoming and very confident with her knowledge.

Staff are extremely polite and so very keen to help especially when I have had problems with my repeat prescriptions they have always sorted it for me.thanks again and again.

The staff here are aways so kind and helpful. I always see them holding the door for the elderly customers which I think is so lovely. I had my flu jab from their pharmacist, Lyndsey and I couldn't fault the service. 5 stars!