Well Tonteg - Church Road

Not helpfully at all prescription not available after being told it would be shocking

I am very disappointed with the lack of customer service I received while waiting for a prescription to be made up, the ladies who work there laughing and joking while I was waiting. One lady behind the counter wall took off her mask and carried on talking to the other employees walked pass me without her mask on and went outside and than came back in passed me again without her mask went behind the counter to show the other employees something on her phone , all having a lovely time while I was still waiting she than walked passed me again without her mask on and left the chemist. I couldn't believe it they are supposed to be health professionals

Friendly staff and always helpful. Parking can be difficult though

Had our Flu injection on 22 September.
We ordered our medication early due to holidays told it be ready on 30th September. Telephoned not ready .Told it would be ready on 3rd October just telephoned still not ready.
Flying out this afternoon with no medication .
What on earth has gone wrong with this pharmacy

My mother walked down to the chemist at great effort, being disabled, waited in a queue for half an hour behind 12 other people. A member of staff then came out and abruptly informed everyone that there would be no more prescriptions issued for another hour. My mother was then left without an important part of her medication. Appalling customer service!

They do not answer their telephone. When you are inside the shop their phone continually ring's and they ignore it

Very helpful and friendly staff never had any problems there

Always getting your delivery wrong and your medication