UK Home Physio in London and Surrey

My mother, aged 94, suffering from dementia, fell over and smashed her pelvis in October 2018 with multiple small fractures. The doctors considered her condition inoperable. She was released from hospital after three weeks into a nursing home, bedridden and prepared for end of life care. She was visited once by an NHS physio. She did not return.

The nursing home was supportive. They would hoist my mother into a wheelchair. The effects of the month of morphine she was prescribed in and out of hospital began to slowly to wear off and it was clear she was not giving up!

Luckily, we were given the contact for a private physiotherapist, Maninder Vaid. As Mum amazingly showed the early signs of physical recovery Mani worked with her. She was patient and able to gauge at all stages Mum's capabilities and programmed her rehabilitation accordingly. Really, a miracle happened. By late February, Mum took her first tentative steps - first with a frame and then two sticks. At the end of March, she was able to get into the passenger seat of my car!! By April, she was no longer considered in need of nursing care and was transferred into a residential care home. Throughout this period Mani worked diligently, and efficiently with an expert eye on Mum - always knowing her limitations. She is a good communicator - absolutely necessary if dealing with all types of disabilities. We were so impressed with her work we asked her to continue visiting my mother weekly for physiotherapy in her new care-home.

At Christmas 2019, my mother walked up 42 steps to her granddaughter's 2nd floor flat!

Mani continued working with my mother until the lockdown restrictions were enforced in March 2020. Care-homes would not allow access for family or any external agencies including physiotherapists. Unfortunately, without direct family contact and help from her physio my mother's condition deteriorated rapidly. Dementia is very difficult to read but COVID19 managed to do its worse in care-homes. Sadly, my mother died in August 2020 aged 96.

However, in the fourteen months Mani worked with my mother we cannot thank her enough for what she achieved with my mother. She comes highly recommended. Excellent. Hence the 5 stars!

Nusrat and I cannot praise Claudia enough for her personality and her whole approach to Nusrat's wellness. We are extremely pleased to have got Claudia's services. She's a gem. Her professionalism is remarkable, her knowledge and understanding of Physiotherapy and her personal skills have benefitted Nusrat. Nusrat has gone through a hugely difficult period and Claudia's personal and professional help has had a remarkable impact on her progress in healing. Thank you Claudia, and God bless you.
Nusrat still goes fir physio at Barnet hospital with the NHS but less said about that the better. We remain positive about the services provided by NHS but there is no comparison between the quality of the two services.

Vinod has visited me at home on a weekly basis ever since I was discharged from hospital unable to walk and in a wheelchair in September 2021. His knowledge support and kindness has me to the point where I am walking with just one stick outside and completely unaided inside. None of this would have been possible without him , I cannot recommend him highly enough and am extremely grateful I was lucky enough to be treated by him,

Amazing service and wonderful experience with Maninder Vaid,
and her team. Mani is a very experienced physiotherapist with years of experience, sympathetic, friendly and very responsive for her service. I will recommend UK home Physio for their excellent service and advice anytime. Thank you Mani and UK home Physio team.

-*Awful customer service*-
The physio therapist herself was lovely, but sadly turned up 40 mins late to the appointment. There was no notification of lateness or explanation of why.
Upon turning up, she simply spent 20-25 mins with my grandma, of which, 10 mins were spent drafting exercises for homework.
We were then billed 45 mins worth of exercise for £90 & when disputing this cost for the time actually spent; the customer service received was atrocious. No apology on the lateness except to be told abruptly “she was probably stuck in traffic”, and told that the client would be billed £90 for 45 minutes despite the time actually spent with the client. Be that 25 mins or 45 mins! Absolutely ludacris!

I would avoid paying this company any money as it seems they’re solely concerned about taking money rather than maintaining a professional reputation & most definitely need to work on their customer services.

UK Home Physio was a great at home choice for my mother in law when she seriously broke her hip last year. Without their support and care over the last 12 months, she would not have regained the pain-free mobility she has been able to achieve. Her therapist, Mani, was kind, professional, encouraging and took time to really understand what could sensibly be accomplished. We would highly recommend UK Home Physio services, if someone was in the same position of not being able to access NHS facilities long term.

Tosin is working hard to help her patient get better & get their mobility back. Although the patient’s progress is very slow due to the severe impact of the stroke, but at least there is progress every time. She never failed to turn up on schedule. She keeps me updated on the patient’s progress & gives some advice in addition to her treatment. She cares about the patient. I’m glad I found this UK Home physio Therapy. They are friendly & care about people. They respond quickly. I wouldn’t hesitate to recommend it to someone.

My husband & I have had intensive home visit physio by Maninder Vaid, (Mani for short) a very experienced physiotherapist with years of experience under her belt and we can thoroughly recommend her.

Our mobility has greatly improved since seeing Mani - we couldn't be more pleased!

Apart from being very professional, she has a lovely caring way about her and we can't thank her enough for motivating us and helping us to become more mobile.

Jan & Piero Dellanna