Protec Physiotherapy & Acupuncture Clinic

From booking to treatment Protec have been professional and so helpful. It was quick and easy to book an appointment, with auto reminders and online forms to make registering super efficient and easy.
Treatment was professional, Isabelle clearly knows her stuff, I felt confident and happy with my treatment and I am positive about my injury recovery moving forward.
I had Shockwave Therapy on my knee for tendonitis and although an intense therapy, it's quick and feels as though it's working, alongside a stretch and exercise routine at home. I have booked in again for two more future sessions. Thank you Protec!

Amazing service. Very professional. Very thorough history taken prior to examination. From the moment I was referred the service was spot on. The consultation and treatment was of an an excellent standard. Within an hr of being referred I received a phone call to book me in the following few days. The emails to complete the history were very user friendly. I was even sent my exercises then via email within 30 mins of leaving the clinic. Also access to an app on my phone for when I am in the work place to be able to continue the exercises. Didn’t have to wait long for an appointment or a follow up either despite Isabelle Booker being very busy. Couldn’t fault the service. Isabelle was so friendly and professional and showed compassion for my suffering. Continuously asked me if I understood and agreed with her and made me feel part of the assessment and treatment programme. Would highly recommend.

First Visit [25/07/2022]
Greeted by Megan Houghton, who was very friendly and welcoming. Discussed my issues and questioned about them by Megan in a calm and professional manner. We agreed a way forward and I will now follow the instructions and plans outlined for the next 2 weeks before we have our next session.

Fantastic service first time, booked my next appointment with Megan.Thanks

I had a reoccurrence of my problem with a trapped nerve in my neck & shoulder, and once again Alison helped relief the pain with 2 courses of acupuncture. I already had the program of exercises so together these have given me relief and peace of mind.

Alison is so thorough & professional & certainly puts you at ease with calm approach when talking to you.

She certainly has helped me & I wouldn’t hesitate to contact her in the future if ever I needed to.

Thank you Alison you certainly are a great asset to your profession.

Excellent session with Meghan who quickly identified my problem and took me through a range of exercises to strengthen some weak muscles and address a postural issue. Meghan is very friendly and gave very clear instructions. I Highly recommend her.

I have now completed my treatment at Protec Physiotherapy and Acupuncture Clinic with Megan Houghton. My progress has been really good and that's down to Megan. She has provided me with treatment and exercises that have seen a significant improvement since my first visit a couple of months ago. Her knowledge, professionalism and friendliness are excellent. I can't rate Megan and Protec highly enough - first class.

Alison is such a dedicated professional and I am so pleased that she is again open for face to face appointments. Her work place is safe and with all the simple rules in place to keep it so.

My treatment for planter facia damage has covered two sessions and I am now well on the road back to a full recovery; looking forward to running C25K with my daughter again soon. (I am 75 yrs old) and in very safe hands. Thank you so much for being there.