Physiotherapy Welling - Ann Physiocare

Pretty much useless. I am only leaving two stars because the guy was at least polite. That said his English was so poor that 1. He could not express himself property to make the assessment and I had to repeat the same thing multiple times; 2. He could not properly explain the exercises and I had to ask him multiple questions as to repetitions, form, etc; 3. He did not explain what the physical exam tests were for or what he was going to do, which is rather important when you have a stranger's hands touching you; and 4. He could not tell me what is wrong and said that I should go to my GP and get a scan. Despite that he suggested exercises for me to do, and told me that my injury may be or may not be serious. When you are a paying customer and in pain, a "maybe" just don't suffice... How can I be sure that his exercises are not going to make my injury worse? Get staff, who speaks English and can understand the complaints and history of a patient..

Sufia is so caring and wonderful. Good service. And reminders for your appointment via texts too. Always happy if you cancel or amend appointments.

Struggled with first therapists English. He has left and was transfered to Bertha .Very happy with her treatment ,has really helped with pain and mobility .

The music is terrible

Brilliant service, really know what they are doing, started to feel better after just two visits

Bad customer service hangs the phone down