Terrible delievery driver, kicked off because we received our order and we didn't get the chocolate cakes we paid for, so we phoned them back up, the man in the shop said he would send two right away, 10 mins later we get a call from the delievery driver yelling at us that he put the chocolate cake in the bag, we argued for about 10 more minutes, so we said we will come to the shop to collect them if that's what it comes to and he went on saying "I don't appreciate threats" to my understanding, saying I'm coming to get my food isn't a threat.... so after him still refusing, we put the phone down. Don't ever use this place.
Jack T
Unsure why there are so many negative reviews on Pizza Palace; I ordered from them last night and was not disappointed. Really decent prices for great food and fast delivery.
Kizzington
After ordering a Buy1Get1Free i only received 2 of the 4 pizzas. Rang the restaurant explaining that i ordered 2 B1G1F they claimed that i had ordered 2 single pizzas now looking at the screenshots you can only order a 12" or a 10" on the B1G1F offer and only 15" for the single pizzzas. order clearly shows that its 2 pizzas one 12" one 10". They told me to contact just eat as "we wont help you" after talking with just eat they said "contact the restaurant as its there responsibility. Absolutely disgusting services. Driver barely knew what he was doing. The guy on the phone was rude and defensive. And even admitted he made the wrong size pizzas... as received 2 12"....
Colnel Dixon Smith237 days ago
They make great food but the removal of buy one get one free on their range of pizzas to just cheese or pepperoni only is a big shot in the foot for them won’t be ordering from you guys until this changes, your prices were good but now are at dominoes level may as well order from them instead.
1 2237 days ago
Should remove fried chicken from their sign because it was so disgusting. waste of money. Only buy pizza from here nothing else
Jamie Booth298 days ago
Shocking. Stay clear Not covid compliant as gave my already late order to the wrong house who had covid, who unwrapped the food to then pass it back on to me and ask for payment. I phoned up the food outlet to be told if I didn’t accept the food and pay it would be another hour. Stay clear for your own health!
John Wheatley329 days ago
Not happy with buy one get one free it is bull do not be fooled
New Pc1 year ago
Best food in Loughborough, Quixk service, 100% recommend to everyone!
Not covid compliant as gave my already late order to the wrong house who had covid, who unwrapped the food to then pass it back on to me and ask for payment. I phoned up the food outlet to be told if I didn’t accept the food and pay it would be another hour. Stay clear for your own health!