Tops Pizza - Wandsworth

Where can I start, really bad customer service. I ordered a pizza and asked for them to take away mushrooms as I am allergic to it. When I got the pizza, it had mushrooms and tomatoes (which wasn't even on the menu). When I called them, I spoke to a guy called Wasy. He was arrogant, patronising and rude, even accused me of lying. I sent him a picture of the menu and the ingredients I got on my pizza. He pushed the blame onto just eat and just eat called him. He was reluctant to change the order, did not admit that he was in the wrong. Baring in mind, I sent them a note to remove the mushrooms. All of this, took 3 hours.

A small pizzeria, we bought a family pizza with tuna and a purple onion that cost 12 pounds.
While we were waiting for the pizza to be ready, we saw a sign that said pizza + extras + drinks + garlic bread for 12 pounds. It seems that the discount does not apply to tourists simply stole shame and disgrace.

I ordered a pizza from here today. It took 2 hours to arrive. After waiting 40 minutes initially I was informed that the pizza would be here in 20 minutes. After another 40 minutes I phoned up to ask what was going on and was informed that it would be 10-15 minutes. After waiting 15 minutes more I called back and said I wanted to cancel the order. The guy on the phone was quite argumentative told m they had had issues getting it ready (which was omitted when they first told me it would take 20 minutes longer) and actually hung up on me. I waited 5 more minutes and as I called back the pizza arrived. I called back because I wanted a refund and they made promises of a free pizza the next time I ordered, despite them having made this promise before and never recieving one.

I don't usually write reviews but this isn't the first time I have had an issue in recent months. The quality has also gone downhill as my deep pan pizza actually ended up half deep pan and half thin base. I could have breathed on the pizza and I would have ended up warmer than what arrived today. The two stars is for the apologetic and polite nature of the delivery driver.

Best pizza when you’re drunk hands down !! It was so hot when it came very impressive - only problem was the websites ordering system wasn’t working!

From the slums of Shaolin to the top end Milan based Trattorias, you’ll be amazed to learn that the best pizza-pie that money can buy is produced by 3 (sometimes 4) Iranian culinary geniuses that reside on Wandsworth High Street. If I could give 6 stars I would. Strongly recommend. Not to be missed, especially when wasted!

Just had a medium pizza delivered and it is perfect, it is so nice thank you I’ll be ordering again soon!

Good place to purchase food. Easy and efficent

I love a real Italian pizza and we all know this isn't it but, it's our local trusted Tops and its the best guilty pleasure in Wandsworth. Guys working there are true legends, food is always fresh and when l need a pure cheese tomato and mushroom deep pan indulgence this is the only place l go to, tried and tested.