Red Planet Pizza

Fed up with waiting for over an hour and a half for my food. Always at least half an hour late without fail. Pizza is cold. Given these guys loads of chances as their pizza is nice. But was an hour late last time and over 45 minutes late and counting tonight. It's beyond a joke. Should at least offer the customers a refund or something. I'm seeing nothing but bad reviews. It's a shame. They need better staff obviously !

Usually this place is great but tonight I called my order ahead so I wouldn't have to wait. Quoted 10-15mins for collection, left it 20 to make sure. Turn up at the shop and my foods not even been started and nothing but excuses from the bloke behind the counter, blaming they ran out of such n such and someone else took the order. When I said I was disappointed and felt let down they made out like I was being unreasonable for expecting that my food would be ready, was eventually half an hour late and no apology or compensation.

Just got my food I ordered an hour ago. First off they phones to say they didn't have something I ordered so I swapped them for another item. The food is actually inedible... Chicken nuggets pink inside and not cooked. I ordered potato skins with two toppings and was bought potato wedges instead which was unwanted and could have been mentioned on the phone too... The only part of the food which arrived that was edible were the mozzarella dippers. Never ordering from here again.

They say free delivery but if u want a delivery, you still have to pay up to £3:00 more money than the actual cost! And the place is not very presentable aswell, it has bugs and the walls are shattered. Also, there is a great big pole going through the place!

The pizza is ok but far from what I expected. The description was "garlic chicken, herb roasted Yukon gold potatoes, rosemary, oregano, parsley, lemon garlic butter sauce". I have attached a photo.
Apparently "herb roasted Yukon gold potatoes" just means chopped up curly fries

The pizzas in this place are great but if you here the chicken wings are amazing. I've been to this place on a number of occasions now and have never had a bad meal. Pricing is moderate here but the food is of a good enough quality it's acceptable. They could do with some better deals though.

Terrible experience. Called up restaurant after making a mistake on the order after 60 seconds of placing it and they refused to change the order at all or even cancel. I ended up with 5 boxes (yes 5!!!) of revolting chicken wings and no pizza!!! They also put the phone down on us during the call. Extremely rude.

Check you bank account, not once but twice I have been double charged and had no refund.
When questioned they said they would send me my pizzas that I had already paid for but instead charged me 2 more times.
The company also operates as K & K witch is not a pizza shop and in fact they are operating as a car sales company not even in london witch was confirmed by natwest and the fraud team are now investigating.
Use at own risk but always check your bank account as you may be being ripped off just like I have been.