Pizza Hut Delivery
32 Market Place, Havant PO9 1QF, United Kingdom
3.4
86 reviews
8 comments
V239+C6 Havant, United Kingdom
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Monday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–23
Go Dominoes
Order took 2.5 hours to arrive. Staff weren’t remotely apologetic and gave no reason for the delay. Phoned up 5 times in total and was fed a pack of lies. Oliver said that the food would be 30 minutes when it obviously wouldn’t be. Grace said the food was on its way when it hadn’t even gone into the oven at that point. Very poor customer service.
They couldn’t offer me a refund because they didn’t have the capacity to do this so they told me to contact HQ who would issue the refund. Despite 4 emails to Marcus at HQ, they are flat-out refusing to offer even a partial refund. They said that these circumstances don’t justify a refund or any additional gestures. This makes me think that Pizza Hut clearly doesn’t set its own customer satisfaction bar very high.
Admittedly, the food was good. But this kind of treatment is just unacceptable.
Thank God there’s always Domino’s.