Pizza Hut Delivery

Ordered Pizza Hut tonight (8/11/19), absolutely disgusting.
After an hour wait (even though the estimated time was 35-45 minutes). It took over an hour to turn up.

I spent £28 on three pizzas and a side (apart of the Two for 20 + £6 for another pizza.
When it eventually turned up on the door, it was wet. (The boxes were wet and damp in places like they had been left out in the rain).
The wedges were freezing cold, my pizza was cold too and the cheese had gone from being a solid to like a really disgusting liquid that you could SPREAD!!! (See photo attached).

I love Pizza Hut, expect this store; this place needs to be closed A.S.A.P, it's always a shamble and an utter joke. Go to the one in the high street or use the one over at Chelmer Valley retail park.
Just AVOID ordering from this place AT ALL COSTS! Not worth the risk for the prices that Pizza Hut charges.

Can i please ask why the store was even open when the staff inside doesn’t want to serve. Day- 20 th nov , time - around 9:20 . I work in fast food chain . I don’t expect too kuch quick service at a pizza store but atleast seeving the customer will help .Have always been fan of pizza hut and there is no other nearby. 3rd time in a year got disappointed same store and today I thought of putting a review.

Worst experience!!! I went to order pizza and I faced worst customer service nobody acknowledged and seems they can’t bother to take my order. Why is the store even open .

This place has my heart. So peaceful and calm environment. My goto place whenever I want to have a pizza

I love to go there. Pizza Hut is better than other fast food services.

Ordered pizzas at 1540 they finally arrived lukewarm at 1715. Though the driver did apologise and say he had yo make them himself when he started his shift as the previous duty manager had done nothing 😳 sounds like they are seriously short staffed. I'd recommend if your hungry... go elsewhere. Wrong side order sent as well.

Waited over 2 hours for food, still not received it! Everytime we tried to call to have our update for our food the call was rejected and the phone was put down. Worst service I’ve ever had.

Amazingly awesom Pizza. Served hot and tasty. Loved the garlic sprinkle. Would be ordering soon again.

Cheers.