Pizza Hut Delivery
1 Woodville Rd, Maidstone ME15 7BS, United Kingdom
2.8
106 reviews
8 comments
7G8G+7Q Maidstone, United Kingdom
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Monday: 12–22
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–22
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–22
Once a mistake twice a pattern
And the cookie doesn't look nice at all
I ordered a half and half pizza and when it arrived it wasn’t half an half (that wasn’t a big problem) I just thought I’d give the store a call just to let them know plus a few dips were missed off…..
Well I spoke to 3 different employees and every single one of them were polite, had brilliant telephone manners, and went out of their way to help rectify the situation
Honestly outstanding!!!!
Thank you again 👌🏼
Wouldn’t even give them 1 star if it was possible.
I ordered at 6:30pm and it said my order would arrive at 7:20pm-7:30pm. At 7:30pm it said “it was still in the oven” on the tracker. I called them non stop from 7:30pm till 8:10pm and drove to the branch where the phone kept ringing and no one was answering it.
When I was at the branch I said to the young girl “I want a refund because my order hasn’t come and I’ve drove down here” and then provided my address for the order and the worker replied “it’s on its way” which I then replied “I don’t care, just want my money back”. The worker then walked off and the manager aggressively marched towards me pointing at me shouting “don’t speak to my staff like that”? They need to check their CCTV and then they can see their staff is just overly sensitivity.
Unprofessional and rude. The ‘manager’ said that they are very busy today but there was 4 people having a cigarette all at the same time outside the front of the shop?
Shocking company.