Papa Johns Pizza

Placed an order, happily took my money, but never delivered it. I doubt they even bothered to make it. First and last time I will ever use Papa Johns.

Rude staff who quote one price and charge another. I have never been treated so badly. The duty manager was awful

Update; Emailed the contact provided and have still not received any correspondence. Absolutely disgraceful customer service

The best pizza in town. Everything is fresh and the waiting time is short. I recommend!

Seems the standard thing to do is not answer the call close to closing time.
Ordered food, pizza was wrong, garlic bread was missing. Called the store, person on other line put phone on side whilst ‘resolving’ the issue. Obviously didn’t know I understood Punjabi, and I heard the member of staff say to the person, ‘what do they want us to do about it now, tell them half an hour. We’ll take it on our way home.
Then wouldn’t answer the call so I could tell them about the missing items.

Cue the standard - please email us- response

Ordered online and after 2 hours it said it had been delivered online but nothing arrived. They don’t answer the phone when you call. This place is a scam so avoid losing your money to these thieves.

Utterly useless. Placed an order for delivery at 22.20, tracker shows my order as apparently delivered at 22.52 (it wasn't) and the store closes at 23.00 so now I have no way of finding out what's going on. If you can't handle the order, don't take it (and my payment). Will be pursuing a chargeback through PayPal. Will never use Papa John again, at least Domino actually delivers food.

Horrible food all stone cold , hard and chewy also took over and hour and a half to get delivered which I only live less then 10 mins away, manager was rude on the phone aswell , I spoke to about 4 other people before being put through to him

I'd give half a star but that would be to kind, arguably the slowest pizza I've had. The ETA said 15 to 30 mins and 2 hours later I'm still waiting... you can not tell me this pizza will still be warm or fresh out the oven and 1hour later when we've all been sitting here waiting on the pizza we decided to call and get an update, we got told the driver is on route to our location and will be there asap to which the restaurant was non apologetic and couldn't care, the 2 hour mark has hit and the women openly says we must just be patient, genuinly the worst service possible and would highly recommend not supporting a company that I can see has other complaints of the same nature yet takes to action to fix it. Apouling