Papa's Pizza & Chicken

Exceptionally Bad Service, I Called them to place an Order. The Staff was So Rude when I asked what toppings can I get he Said Fxxx Off and hung up. Luckily I was nearby so popped into the shop asking for the person who Sweared at me and they said it was a driver and he is gone now. There was a Guy Without Cap and hygienic clothes calling himself a manager intervened and didn't resolve the issue and tried raising his voice. I kept asking why would you swear at customer where as it seemed that the guy tried hiding behind the shop and didn't face me. There were other 2 men whom I know from many years as I was a regular customer tried to calm down situation and apologies. Restaurants Like this kind of Services should be closed they have no right to swear at customers.

I had a cheese burger and found a tiny piece of plastic wrapper in my burger that they didn’t take out. Absolutely disgusting and dangerous if it was a kid eating that. The customer service was rubbish as well. Both customer service and food needs to be reviewed. 🤢🤢🤮🤮 avoid and eat at another place in hounslow there’s plenty of options!!!

The location was filthy.
It was quite risky to take a seat on chairs.
Filth on the floor.
The tables were piled high with leftover plates and food left over from the prior customers.
The tables were covered in food and other debris.
I will never again set foot in this establishment.

Abysmal experience, staff were unprofessional and were disrespectful. Once I had received my order I was surprised by how small the burger especially after the expensive price. You are not getting what you pay for, you are getting less. This establishment used to be good but now the standards have decreased largely. AVOID this place, go somewhere else in Hounslow. This restaurant is not worth it, not worth your time nor money. Would give this 0 stars if possible, not coming back to this establishment again.

We loved the food there. Thierry bbq pizza was delicious. Peri peri full platter was tasty. Would be lovely if they can reduce their prices a lil bit. All over a nice place to dine

If I could give this a 0 I would. I made an order from this place from just eat and they didn’t even arrive despite them telling me they were going to call me back and update me on my order. When I called them they didn’t even pick up and now the place is closed! THIEVES! Very highly unprofessional and I’m never ordering from here again! I made a report to just eat regarding the order that didn’t arrive and hopefully they will issue me a refund!

Food is OK, Wings was good. But not the best in Hounslow. This place need to spped up the service, 3 staff in duty and nobody was taking orders. Waited around 5 min before my order was taken. Customer service need to improve definitely, hearing how they deal with other customers. Will not be visiting this this place again.

Tried the vegetarian pizza. A good amount of veggie toppings and cheese. The crust in their pizzas are not too thick and heavy, just right. I would rate this as a good independent pizza place in bustling Hounslow