Pizza Hut Delivery

Ordered at 6.15 to be delivered at 7.15. After several phone calls to ask where the delivery was they constantly said it will be there in 5 minutes! Eventually arrived at 8.20 COLD!!
Demanded HR number to claim a refund.
I'll be going to Domino's next time definitely!

Ordered at 6pm, said it would take 35-45 mins. 7:25 still no delivery so phoned to be told it was on its way. 8pm still no delivery phoned again to be told it's on its way. Still awaiting delivery at 8:10pm. Either a snail is delivering it or they simply can't be bothered. Shame really as I've used them alot and they usually deliver ahead of the alotted time.

Food was good, but delivery is always later than the stated delivery time. Even on their own website they say if they're ten minutes later than their stated time they'll give you a £10 voucher. Never recieved any vouchers so complained via their customer service (Cs) portal, I had no response. Spoke to their Cs on messenger who informed me that the cs had messaged me and closed the case? I told them I'd recieved nothing, so they got Cs to contact me again and so when I recieved the email saying I had a message I checked and still nothing. Asked them on messenger again last night and still no response.

So overall, good food but slow delivery, terrible customer service from the online services and won't be wasting my time or money with them again.

Have pizzas quite often from here delivered. However on this occasion there was far too much crust. Not enough topping. Shame as we always look forward to it.

Friendly but our order was wrong

Great food every time thanks

Accidentally ordered a meat supreme instead of veggie, being vegetarian it could have been a very disappointing evening, but I called the branch and they were happy to send a replacement. Great service. Thank you!

The pizza was very under average! Unable to cut the pizza properly becomes a real cause for concern. Miles behind the other main franchise pizza places. The word inferior can get used out context, but now would be the perfect example. Wouldn't recommend and won't be ordering again. (Ralph, the dog, enjoyed the crust. Hence the 2 stars)