Caputos Pizza
BAX CASTLE, Two Mile Ash Rd, Horsham RH13 0LA, United Kingdom
4.7
31 reviews
8 comments
2JJM+XW Horsham, United Kingdom
Location reporting
Claim this location
Monday: Close
Tuesday: Close
Wedneasday: 12–20
Thursday: 12–20
Friday: 12–20
Saturday: 12–20
Sunday: 12–17
Tuesday: Close
Wedneasday: 12–20
Thursday: 12–20
Friday: 12–20
Saturday: 12–20
Sunday: 12–17
However, the customer service was extremely poor. No friendly welcome, no 'thank you', just stern instructions that we must leave the premises with the pizzas and then the member of staff shut the window before we were able to say anything. Appreciate that we are not allowed to consume the pizzas at their premises due to current circumstances (we were not planning to do so either), however this could have been relayed in a different manner. Good customer service goes a long way, especially in these times.
We were so very disappointed as we had been looking forward to this all day after reading the many lovely reviews. Unfortunately the poor customer service left a very bad taste. Hopefully we just caught them on an 'off day'.
Pizza was amazing. Even more so cause mine is a bit of a pain to get right, but they nailed it.