Queens Chicken And Pizza

Firstly the delivery was late and the person delivering acted weird. I ordered some items and one of them (fish burger) had to be replaced with fish and chips. Everything was incredibly greasy, it was dripping heavily, the chips were soft and uncooked, the fish was rubbery and definitely not fresh, the onion rings weren't properly cooked either. Definitely 100% won't ever order from here again.

All off the time after the 15
Minutes the order placed I need to wait on the place for an “extra pizza” that I do not ask, they do not charge more money but the time is critical. If they can not have the order ready on the time that show on the website just do not show the time or do not accept orders to take away. I as a good service a few months ago, now I have I’ll it come back. Not the first time that happens…. Or second….

So I ordered from this dodgy outfit for the first time today (02,08,22) through uber eats and basically Queens pizza cancelled my order..
Now this is a problem for me as I am house bound and and live on my own! on top of not receiving my order my money was accepted which meant I now had no money to order my dinner (Yeah I'm skint)
Therfore I rang Queens explaining my dilemma and I was truly surprised by the response..
I was basically told "its tough deal with it" They were no help at all...
The women I spoke ti offered no alternative nor help..
Terrible service!!!

Sadly I'm not able to give 0 stars but I would honestly recommend everybody to think twice before ordering here. Ordered food at 15:41pm, two Pizzas, Chips and Donner Meat, arrival time you might wonder? 17:25pm, after having to call the restaurant 6 times, with no call from the driver to let us know he was even outside, had to receive that information from the person at the shop! Barely warm and way too greasy. Took the gamble on ordering from here since we've never before, but definitely never will again.

Ordered my food for delivery only for it to be cancelled straight after. This was just past 12am they don't close till 2:30am yet when u rang to ask why they cancelled my order the girl on the phone sounded like she was being forced to speak and to speak quietly and said its because the shop was about to close. Strange that is I've never heard that excuse before

they work with uber eats but don't respect their rules. Pickup arranged outside completely ignored. No contact. You can wait 3 hours and still nothing.

Disgusting service, sent the wrong items on uber eats, I rang to rectify, the woman was rude and said "we don't have it so yeah don't interrupt" lied and said they'd rang me. Don't put blame on the customer it's absolutely terrible service, you have an option on the uber eats monitor to take off items that you don't have, don't lie.

They can’t understand straight forward English they tell u 45minutes and u tell them ask driver to call them they turn up early banging on the door not even taking in that kids are sleeping goddam money hungry ferrites