Plumbing Ltd
130 Croyland Rd, London N9 7BD, United Kingdom
3.9
15 reviews
8 comments
JWHQ+F6 London, United Kingdom
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Chris from Clapton E5..
The second piece of work was to replace all of my ancient radiators which was done quickly and incredibly efficiently. The team kept me up to date of the progress of the work throughout the day, were incredibly accommodating to my needs and left my home immaculate after such a large job.
I wouldn't hesitate to recommend RBC Plumbing & Heating to anyone - the care and consideration was outstanding as was the level of work.
I was very impressed with the job, he left it very tidy and did the job to a very high standard.
Rob was extremely friendly, and professional. I would definitely want him to do future jobs in my house.
Called out for a leaky boiler and a boiler service.
After having a look at the boiler he said the leaking problem will be fixed by changing a part.
Arrived with the new part, put it in, did a boiler service and the boiler is still leaking.
Billed me £226 and said he's ordering the other part and will come back to finish the work.
Didn't hear from him for a few days.
Called him, no answer. Texted him, no answer.
After two weeks I called form a different mobile number and he picked up straight away.
"Oh yes I remember you. I've been away for a week as well so couldn't call you.
I will order the part and get back to you."
Never heard from him again.
It was quite clear to us after this that he doesn't have the necessary skills and training to actually fix more complex issues.
You can probably book him for a plain boiler service but any bigger issue I would urge you to look for another company.
To just leave and not call or come back to fix an issue is beyond me.
If he was trained properly or had the skills required he would have finished his job.
But clearly he is not capable of complex jobs so just leaves customers to find other more skilled companies to finish his mess.
Reported the company to trading standards as well.
I can only give people one piece of advise and that is look for another company.