Woolco (UK) Ltd
48 The St, Brundall, Norwich NR13 3DX, United Kingdom
3.9
13 reviews
8 comments
JCFP+GH Brundall, Norwich, UK
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Monday: 00–24
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Eventually, after using £12.00 worth of sink unblockers, the bath, loo and sink stubbornly refused to drain so, HomeServe were contacted and responded immediately saying someone would be with us before 22:00.
A drainage guy from Woolco turned up at 21:45 and ascertained the problem was in the stack but, as it could not be fixed by 'plunging', we would have to have a plumber remove the loo in the AM (today).
The plumber (James Parry) turned up at the appointed time (09:15) and rapidly worked out that he could go into our loft and 'rod' the stack ... Sure enough, he cleared the blockage without having to remove the loo.
Well done, Homeserve, Woolco and especially James!