SIDS

Clearly only wants to deal with trade customers. A woman on their own or anybody not a qualified plumber is met with appalling attitude and rudeness.
Simply plumbing in Downham, much more customer service focused. Take your trade there would be my advice.
It's a one star from me.

Excellent selection of plumbing parts for trade and DIY alike. Masks and hand sanitizer available on the trade counter. Notice on the door advises two people at time, although up to 4 people at a time were in there during my visit, proving that some people can't read.

Amazing shop! The staff are really friendly and knowledgeable and happy to help with questions - they happily opened several products packaging to make sure I could get the correct spare part I needed, which is above and beyond the service you’d get a large chain.

quite good plumbers merchant but quite pricy

Fantastic advice and service. These guys know their stuff and have good stocks of plumbing stuff & parts.

Received some really helpful advice and tool I needed for a DIY job. Very grateful to them for their help

A true gem of South East London. Wonderful service when I came for replacement kitchen tap valves. The young lad Jack was helpful and jovial in equal measure. Attentive to retail customers just as much as trade customers.

Best plumbing shop with great prices. Have to disagree with reviewer below who says they had poor service as a woman alone -- every time I visit I get great explanations and advice from the salesmen and they're really nice. Gave me a free tap head because mine needed repair and they had one laying around!