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Royal Mail Slough Enquiry Office

15 Wexham Rd, Slough SL1 1AA, United Kingdom

Royal Mail Slough Enquiry Office
Post office
1.9
117 reviews
8 comments
Orientation directions
GC58+79 Slough, United Kingdom
+44 345 774 0740
royalmail.com
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Monday: 8–12
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–19
Friday: 8–18
Saturday: 8–13
Sunday: 11–15
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Muhammad Haseeb
Muhammad Haseeb235 days ago
There’s one lady ,she’s wear glasses ,look likes Asian ,she was very rude I can’t believe it’s happened in Uk ,her costumer service was very poor..there very bad experience. Absolutely useless. That Asian women that works there show careless on top level . With all details given, she didn't want to stand up from her seat and do a quick search for my parcel even that i was the only customer. Well ... Send it back ... I'm not going again to beg for my package..
Eduard M
Eduard M235 days ago
Absolutely disgraceful service. Went to return my parcel and the employee which was an Asian lady wearing glasses was so rude and disrespectful. I kindly asked if I would get a confirmation email about my parcel and she handed it back to me and rudely said to take it somewhere else because they don’t do that here. Absolutely unacceptable.
Joshua Noel
Joshua Noel327 days ago
My ask is to the royal mail as a company itself... when you'll see the same review again and again about the same Asian lady with glasses who is so rude why don't you'll just talk to her and ask her to change her attitude...

To be honest she is in a role which is the face of the company as a customer support staff and the way she was behaving and being so rude I just wanted to request amazon never to send my parcel through royal mail again

When people cannot work in a customer centric job work in a place with suits your bad attitude with that lady there she is putting her company down plus she is making people hate royal mail more.

Honestly I dint want to go back and see her face again so I just even couldn't talk to her cause she was so rude to not even oblige my request of re scheduling and through the website got it rescheduled
Kamila Ewa Kamel
Kamila Ewa Kamel327 days ago
i was at home but i received a ticket from them. I went there next day and post office were closed without any information. I am after surgery so this is a challenge for me not sure when should I come back as i might put some more effort and will be close again!
Denis Marius
Denis Marius357 days ago
Parcel delivered 2 days late, and now I can't retrieve it because the depot closed in strike again, waste of time and money. Never again using RM
Isabella Godspower
Isabella Godspower2 years ago
I live in America and I ordered a boohoo package on Black Friday which is the 26th of November. I still haven’t received it and it’s said it arrived in slough uk but it didn’t say anything else. I’m left in the dark about if I’ll even get my order this is so unprofessional and will never be ordering online outside of state ever again.
Amerjit Kumar
Amerjit Kumar2 years ago
Royal mail lady came to deliver my parcel before I could get to the door she had gone and left a card, same lady was posting letters when we asked her that did you knock on the door to deliver parcel she said no it wasn't me. When clearly we saw her through the ring door bell. Why did she lie. It's a disgrace
Edvinas Siurna
Edvinas Siurna2 years ago
Unpleasant circumstances on 10/12/22 @ 12:30. I had 23 small prepaid parcels with me. Both service windows were working, and two Royal mail customers were behind me. The royal mail lady who was working at the front window refused to serve me due to I had too many parcels 🙈

P.S. RM Lady is Asian with glasses.
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