Highbury Park Post Office

Extremely poor customer service. The older man with glasses is the most unhelpful and rude person I've seen behind a counter. Been there a few times trying to post a parcel and he never accepts them, despite me being careful and following the guidelines from the Royal Mail website. It's a shame to have such a bad service in this lovely area. Ended up taking my parcel to Mount Pleasant and everything went well.

The woman who works at the post office is always so incredibly helpful and kind to me. Not sure what all the negative reviews are about!

A place where I have problems every time I go for whatever. You can get more professional service by going to other post offices.

Rude, miserable staff that have been around for years. Don't work in a service job if you lack basic customer service skills.

Rather unhelpful staff. Just a little effort to show more engagement with your costumers needs would massively improved your performance.

Wow never experienced such terrible service. Asking very simple questions about sending a package abroad. They seem to not care about service and everything seems a pain for them. They really must hate working there. very rude employees, both the male and female. I have experienced it way too many times now and often give it months in-between to see if it improves. However, it’s the same poor service for the last 3 years. Much prefer the post office by Holloway petrol station, even if it is a 20min walk for me, rather then a 2min walk to this horrible place. They will answer your question provide you with knowledge on the best ways to send your package they always look out for their customers. It also stays open later.

Extremely rude & unhelpful staff at the post office - told me that my parcels hadn't been delivered despite tracking showing that they had been delivered and ready for collection - after 15 minutes of arguing, they took another look in the back and miraculously found them - would avoid at all costs.

I’ve never had any issues with this post office and my parcels have always made it safely to their destination thus far (obviously this isn’t just down to the post office but Royal Mail more broadly). I’ve never experienced poor service from anyone working there - the staff at the post office counter are direct and efficient but certainly not rude, in my experience at least. They require customers to wear masks but unfortunately they don’t enforce it and the staff don’t always do so either, but the same goes for most shops in the area.