Churchill Place Post Office

After 5 hours of trying to resolve things in order to receive package ( mostly home without valuable help) associate at the end informed me. that package was sent back(regards till 5 pm was still available at mentioned pickup point) and not to mention unacceptable behaviour and unprofessional service and failing to. offer kindly solution including not caring about costumer
Experience was absolutely unacceptable and took my valuable precious 5 hours of resolving situation which could be if associate would have according to services providing knowledge of information that are required for post office employees resolve in acceptable time of approx 10 minutes but failed. Not to. mention laughing at costumer and not caring
whilst I was trying to collect package on behalf of my friend providing all necessary information including copy of friends ID, video call between my friend and associate and also providing qr code via app Post office easy ID. Package was necessary and work related.

Unfortunately i have to agree with all the other reviews the service in this post office is dreadful. The lady wearing glasses will make your experience as difficult as possible each time, its like its her passion to be unhelpful. I usually arrive with a ruler, extra labels, cello-tape, additional evidence etc. as i know when it comes to her she will do her very best not to accept my parcel/or try to overcharge me. As a result i avoid this post office as much as i can and use other carriers.

I am using post office service every single day never had any problems. Nice customer services. Staff are very friendly and helpful 🙂

I spoke to a lady called Mrs. Indira Bhaduri & she was absolutely amazing. She assisted me so well and so polite. 10/10 for her customer service. She deserves a recognition as she went over the top to help and made everything seem so simple. Thank you❤️

I use this post office regularly and i always get really good and quick service.
The ladies at the desk are so kind and helpful. It’s a really nice experience coming to this post office.

I am using post office services every single day Never had any problems. Nice customer services and very clean and tidy shop.

Nice and friendly behaviour of the stuffs, competent and knowledgeable. Good customer service. Overall very nice experience :)

Very rude and never in a hurry to help. The man just stands there looking miserable whilst the queue gets bigger! Not very friendly and they couldn’t find my parcel and just said it isn’t their problem!