Albany Road Post Office

I have been coming to this post office as its my local for a few years now, I really can't understand how the staff can be so rude expecially to foreign people. On a number of occasions I have witnessed the staff rolling their eyes at people who couldn't understand English and be extremely short with them. Yesterday I experienced this rudeness first hand with the young lady who served me.... I read the collection order number out to fast and this obviously annoyed her, she abruptly told me to wait till she got a pen, I said OK!! She then got up and in front of my face told her colleague somthing who then had to utter under her breath "slow down slow down". To be honest I have never had a nice experience coming to this post office and now feel the staff are racist. Seeing people being treated so badly in this way makes me sad, rolling eyes and talking to people like they are slow or not worth your time is extremely belittling and unjust. I will now go a bit further to a different post office where the staff are trained properly in customer service and equality.

A busy friendly local post office with lovely helpful staff . Thanks for helping me today with my passport , The lady made the whole process less stressful for me . 10/10

Came in to purchase travel money for the first time, the man who served me explained everything well as I didn’t have a clue (think his name was Gino). Ended up with a travel money card aswell as currency. Thank you so much, would definitely recommend!

always a pleasure when i visit this post office, staff are so welcoming and friendly. really go the extra mile to ensure i get the best service and are cost effective. well done guys *****

Wonderful post office, the staff are really helpful and always friendly. Totally trust they know the right service to use to send my items.

Staff always go above and beyond at all times! They're always ready to help and with a smile! Nothing seems to be too difficult for them second to none service!

Came in this afternoon to do a renewal of a passport, Liz behind the counter couldn't be any more helpful if she tried. Very appreciated in your help and patience. Thank you.

Use this post office all the time and 90% of the staff are lovely. However make sure you go early because it’s always busy and I wish they’d update and reorganise the shop.