Royal Mail Carmarthen

Lovely staff here, the lady on the desk for when you aren't in to sign for something is full of the joys of summer and it's nice to see this in the era we live in.

Best sorting office I've ever been to.
The staff work hard and are friendly.

Absolutely horrendous delivery service. Been waiting almost three weeks for live food to be delivered for my animals, just for them to not even try and attempt a delivery. After phoning and being promised I’d have them the next day, 2 days later delivery was “attempted” again for this guy to not even come NEAR the door. No knock, the doorbell ring. Absolutely nothing.

paid special delivery for no updates on my package, received a message for it to be arriving in the following day, sat there waiting for my packaging for hours. only for it to be delayed till the next day. Woke up checked my phone apparently it is meant to arrive at 1pm* but got a note telling me to collect it in the post office place. Get there closes at 10am. Nice just zero information about my package. I wouldnt be as mad if I actually was updated regularly. Overall terrible experience. Should have just paid standard delivery.

Why are they too lazy to deliver to us in central Carmarthen and make us go to collect from the D O ?

Opened the door 13 minutes late.
Didn't have my red slip so they asked for my ID, Name, address and day the parcel came etc which I told them.
Lady then told me there wasn't anything she could do and I'd have to just hope it'll be re sent out for delivery.
Will be taking this further

I paid for a next day delivery service, but the parcel was declared lost (potentially stolen) after arriving at the Carmarthen delivery office.

Only 8am - 10am opening time for the public to collect or send. VERY, VERY, VERY, POOR ROYAL MAIL!!!!!!! How about sensible length time slots? It's not as though the "desk" is manned all the time between 8am-10am!!!!!!!!!!