MAP Lettings

I have been letting properties through MAP Lettings ever since Michaela started the business and have always been very pleased with the professional service I have received.

Having had experience of quite a few letting agents, both as a landlord and as a tenant, I can confidently say that the standard of service provided by Michaela and her team is of the highest quality. Her knowledge of the local market has enabled properties to be marketed at a realistic rent and let quickly to high quality tenants. Everyone at MAP Lettings is very easy to speak with and always very prompt in dealing with an enquiry or carrying out an action they have agreed.

Michaela and her team have excellent personal skills in communicating with both landlords and tenants, meaning that issues are resolved before they develop into more serious problems. The inspection regime is both frequent and thorough so that any maintenance issues or failings on the part of the tenants are identified quickly and sorted, ensuring the property is maintained to a high standard. They are very good at keeping a balanced view between the interests of the landlord and tenants which helps to keep everyone satisfied, as testified by the fact that I have properties which have been happily rented by the same tenants for five years or more.

I would strongly recommend MAP Lettings to any prospective landlord or tenant.

Thank you for great service

I have used Map Lettings for a number of years.  In my experience I have always found Michaela and her team professional, patient and considerate.  They have a fair, straightforward and  honest approach to both landlords and tenants.
I have recommend Map Lettings to prospective landlords and tenants and would continue to do so.

We lived in England for 3.5 years as visiting forces from America and just finished our tenancy with Map Lettings. We cannot express how professional and accommodating they were during our time letting from them! Not only did they help us find the perfect place for us, but they were responsive and helpful during our entire stay. They made us feel welcome and at home while away from home. We highly recommend using Map Lettings as a letting agency! They rent out the best quality flats and houses as well!

I was a tenant through them for 2 years. Professional, courteous service, and quick to respond through email or phone, even during COVID. Only 4 stars because it took about 3 months to fix water damage from the flat above mine (managed by a different agency). Otherwise, a great experience dealing with the team at Map Lettings.

We have book a viewing 3 days ago and 30min before our appointment they rang us to cancel the appointment because the landlord decided COUPLE DAYS AGO to go ahead with another interested person. Ok it's make sense but why you didn't let us know day before about cancellation? We took a day off from work and we've lost it.

They let out our current home to us, they were very kind and understanding. We are currently moving out and they have been very kind in arranging viewings around times that suit us. Very friendly team members.

MAP Lettings was my letting agency while I rented a property in Bury Saint Edmunds for almost 3 years. Their staff was always helpful and I was highly impressed by their professional connections within the community regarding maintenance workers & professional cleaning services.

I couldn't have asked for a better letting agency to work with!

Sincerely,

First Time Tenant

Having over 30 years experience within the buy to let industry I can say the map letting agents seem to manage their business with a positive & efficient attitude unlike some real estates I could mention.
I've also found the staff incredibly friendly & polite while conducting any business between us.
Many thanks.
Sean.