Grosvenor Properties
85 Telegraph Rd, Heswall, Wirral CH60 0AE, United Kingdom
4.6
24 reviews
8 comments
8WG4+H4 Wirral, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Our family purchased a property from her a few years back and intended to resell with her. Despite several other estate agents on the Wirral telling me to avoid them like the plague I went ahead and used them.
During the sales process with them I felt there was something I wasn't being told and, to be honest, didn't trust a word Debi was saying to us. In the end, Debi had showed our buyer a house 2 doors down and claimed she hadn't - all the while avoiding any phone calls made to her and responding only in text.
There has always been something untoward with her showing us other properties - including a property my father and uncle tried to buy but she kept giving excuses as to why they couldn't purchase it - despite knowing they were cash purchasers.
The whole experience with the company was like pulling teeth. I work with estate agents a lot in my work and I have to say that 100% these are BY FAR the worst estate agents I have ever had to deal with. I wouldn't trust them as far as I could throw them. Yes, their price is cheap but you get what you pay for. It's as though none of the team has a clue with what is going on and are constantly trying to cover each others backs to stop them from being caught out with their tales.
Pay a bit more and use a proper estate agency instead of these.
I also spoke with lots of estate agents before marketing my house and non of them said I should avoid Grosvenor.
I had a great experience with Debi and Grosvenor, my home sold very quickly (first viewing!) with no hassle at all.
I regularly buy and sell properties and will be using Debi again.
I have received an outstanding service and can highly recommend the company.