/England/Property management company

Grosvenor Properties

85 Telegraph Rd, Heswall, Wirral CH60 0AE, United Kingdom

Grosvenor Properties
Property management company
4.6
24 reviews
8 comments
Orientation directions
8WG4+H4 Wirral, United Kingdom
+44 151 342 3465
grosvenor-properties.co.uk
Location reporting
Claim this location
Share
Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Write a review
Robin Turner
Robin Turner
I have had a terrible experience with Debi & Grosvenor over the past few years.

Our family purchased a property from her a few years back and intended to resell with her. Despite several other estate agents on the Wirral telling me to avoid them like the plague I went ahead and used them.

During the sales process with them I felt there was something I wasn't being told and, to be honest, didn't trust a word Debi was saying to us. In the end, Debi had showed our buyer a house 2 doors down and claimed she hadn't - all the while avoiding any phone calls made to her and responding only in text.

There has always been something untoward with her showing us other properties - including a property my father and uncle tried to buy but she kept giving excuses as to why they couldn't purchase it - despite knowing they were cash purchasers.

The whole experience with the company was like pulling teeth. I work with estate agents a lot in my work and I have to say that 100% these are BY FAR the worst estate agents I have ever had to deal with. I wouldn't trust them as far as I could throw them. Yes, their price is cheap but you get what you pay for. It's as though none of the team has a clue with what is going on and are constantly trying to cover each others backs to stop them from being caught out with their tales.

Pay a bit more and use a proper estate agency instead of these.
Nick
Nick
After reading the last review I thought I should comment.

I also spoke with lots of estate agents before marketing my house and non of them said I should avoid Grosvenor.

I had a great experience with Debi and Grosvenor, my home sold very quickly (first viewing!) with no hassle at all.

I regularly buy and sell properties and will be using Debi again.
Ms Rimmer
Ms Rimmer
I have just read the review re Dovedale Avenue and felt I must let people know about my experience with Dovedale Avenue Eastham. As a new landlord I have had an excellent experience with both Karen and Gayle at Grosvenor Properties. They have both gone the extra mile to support through the process of letting my house. They sourced an excellent tenant within 1 week of me initially contacting them.
I have received an outstanding service and can highly recommend the company.
Sue Wakeling
Sue Wakeling
We have rented from Grosvenor for the last 5years. They are friendly, yet professional. Nothing is ever too much trouble. We feel that over this time they have become friends. We can't recommend them highly enough - the best experience we've ever had in renting!
Megan Schoeman
Megan Schoeman201 days ago
I have had such a postive and pleasent experience with Karen, absolutely outstanding customer service, very helpful and understanding lady. Reduced the stress immensely and went above and beyond. Would highly reccomend that anyone going through Grosvenor Properties request her. Definitely an asset to the company.
Andy Haigh
Andy Haigh232 days ago
Grosvenor properties have just become the new property agent for the flat I live in and I would like to say thank you for your professional, friendly and quick response to address any problems I've had to call you about in connection with replacing my old boiler and fitting a new shower aswell. Keep up the good work as it's reassuring to know that your home is in safe hands
Hollie williams
Hollie williams263 days ago
We had a great experience with Grosvenor Properties! We have took on a rented house for the next 12 months and everything has been very smooth! The staff were super helpful and efficient! Xxx
Alex Tutty
Alex Tutty2 years ago
At Prime Retail we recently used Grosvenor Properties services for property management purposes. Grosvenor Properties are reliable, extremely trustworthy and we always received excellent service. We highly recommend their services.
Recommended locations