Stoke Newington Library

Very good film section. General layout is a bit of a mess. Helpful, and, very importantly, knowledgeable staff (one grumpy one - he knows who he is). Excellent use of automation in the library for taking out, returning, and renewing loans, plus very good website option. Overall a very good local library.

Good atmosphere, nice place for a comfortable read. Very eclectic range of books and very useful for local research. Staff are very friendly, helpful and have a wealth of knowledge. Invaluable for anyone doing research in the area...

I was very dissapointed in my visit today. The CIS Security Guard was sitting in the front parlour playing on his phone for the entire 30 minute duration of my visit without raising his head once to greet or acknowledge anyone entering or leaving the building. Hygiene levels are further below standards than expected. See pictures attached at how badly the toilet was found. Talk about serious health & safety concerns at it's best is an understatement and it reflects badly on the overall care of cleaning and staff interest on how the place looks. I urge management to do better and look into matters but when raising my concerns with staff I was brushed off by saying its weekend a nf theres nothing they can do about it until the cleaners arrive Monday morning. That's not acceptable. As much as I do not like leaving bad reviews I must say today's visit to the stoke newington library was a disappointment and I trust management resolves the issue with urgency. A splash of paint, lick of grout to put up damaged tiles and screws to fix broken wood planks on walls whilst also a quick sweep and mop wouldn't do any harm. Perhaps an overhaul of the outdated 1960s sink might be an option all as part of the supposed regeneration scheme and public spending on local libraries. I will be following up my findings with the council tomorrow morning as this is a public area and must adhere to the health & safety regulation and code of practice when providing access to such facilities for the general public, children and vulnerable adults.

Very noisy place and staff failed to contain shrieking and disruptive children . Staff themselves do not respect peace and tranquillity that a library should be . If they want to raise their voice or be loud pls go outside the main area . Shame on the manager who could not manage .

The girl took 20 minutes to renew my card, didn’t know she could make a temporary one because I didn’t have a letter with a proof of address (didn’t ask me for an email), then registered card under my son’s name despite she asked me for my birth date, because of that I couldn’t borrow a dvd as the minimum age was 15. Finally, the cherry on the cake: I said I live at Orwell Court, like the author ... she didn’t know ...
useless not trained staff ...

No toilets apart from mother and baby change or disabled which we aren’t allowed to use. Me and my friend who are A level students came in to revise recently. There was no space on the main seating area but we were told we were not allowed to sit in the kids area and were instructed to move when we did (even though technically we are children). We were then confined to a small table in the ‘teens’ section which is clearly only fit for one person. This is so illogical - fix up stokey library.

Rude service, and when the machines aren't working there's no choice. Aside from that good library although quite small

I like this library. At the present moment it's not in full operation. The staff are friendly and helpful. Their children section is always active and appeals to parents with children especially after school. It is a bonding time for them and a greater way of interacting with each other. It is an open space on one level floor that easily access all the other areas in the library including dedicated security and toilet facilities.