NCP Car Park Exeter Market Street

Locked out of the car park at 9.pm the website says 11.30. Car park took my money past 9 regardless. 11 other people turned up at 9 to collect their cars, 2 children and one pregnant lady! I made 4 calls everyone else made phone calls. They couldn't find their own car park to help us, adventually did saying they would ask someone to unlock the car park so we weren't all standed for the entire night in the cold. Said they would call back, no one called back, 11 o'clock came now we're starting to run out of options on how to get home before there's no public transport available. Till no phone call till 20 past 11 when he tells me no one's coming. Absolutely disgraceful customer service and responses to stranded family's. Not only have we had to find a way home this late at night we have to figure out a way of getting back tomorow morning to collect the car once the gate opens..if it doesn't and if on time. Disgusting.

Read notices. We parked in there paid for 24 hours. Went back to get car at 11pm it was locked shutters down. We hadn't seen the tiny sign which read closes at 9pm. We rang the number but they weren't very helpful. How were we going to get back to Plymouth?

Good location. Prices in this NCP carpark are suitable for Bill Gates and any other billionaire. As for a commoner like myself I used this carpark once and was stoney broke for a week after.

I recommend pretty much any other carpark in Exeter especially the outdoor ones that are less than half the price.

Same as every other review on here....CAR PARK IS LOCKED FROM 9PM TO 7AM.

I called the premium rate number to check before we left the car at 7pm, luckily I did call.

After we left the Corn Exchange there were people stood outside the car park because it was locked.

Do NOT park there if you'll be there after 9pm.

Unfortunately NCP seem indifferent by other reviews.

Expensive and full of needles and syringes. Why pay for a "secure" car park when every crackhead in Exeter shoots up behind your car. Be very careful walking around there if you have to park here...avoid!!

Paid for 4 hours of parking (an extautionate price of £7 or £8 at that), left after two hours. Later I recieve a letter in the post and am issued with a £100 fine (even with evidence in the letter that I left within the 4 hours paid for) saying that I parked longer than the allocated time.

Speaking to collueges I am not the only one that has been fined here recently for completely abiding to the rules. Stay well, well clear of this place.

You need to display your closing times clearly!!! How many people are getting their car locked in at 6.30? Are you doing it deliberately to force people to pay overnight parking? Judging by your customer service line that hung up on me I wouldn’t be surprised.

NEVER park here if you need your car after 6pm as it will be locked in no matter if Google say's it closes at 9pm and you pay for a ticket till 8:47pm, Yep from experience, had elderly mother in law with us and she has a heart condition, her meds was in the car! And still NCP wouldn't send someone to open it. We are from Cornwall, and train strikes, had to pay for hotel. So be warned!