3P Technik UK Ltd

I had an issue with the rainwater harvesting system installed at my home and contacted 3P Technik via their support page with the intention of trying to book an engineer to fix the issue.
I've got a reply quickly and was advised to first try troubleshooting the fault to see if I could resolve the issue myself.
I'm a novice when it comes to DIY however both Glyn and Tom had been extremely helpful. I have now resolved my issue without the need of an engineer call out so I'm very happy and thankful for the kind assistance given.

I've recently completed the installation of a rainwater harvesting system, which incorporates a 3P Technik level control and mains water top up kit.

I had to troubleshoot the level sensor so I phoned 3P Technik for advice. Particular thanks to Tom who talked me through the system and helped me fix the issue - which turned out to be some damage to a cable on installation.

Very approachable firm who are justifiably proud of their products and support. Many thanks.

I am very happy with rainwater harvesting system because helps me save money and is part of the Eco Environment.
I had an issue with the rainwater harvesting system installed wrongly by Keepmoat at my new ECO home. Keepmoat just ignored me. So I tried contact 3P Technik via their support page with my problem and Glyn and Tom helped me resolve my issue without the need of an engineer.

I bought a 3P Technik rainwater diverter kit a few months ago. Two comments: the kit itself is really good quality and efficient compared with the standard ones that are supplied with a lot of water butts. It’s worth every penny of the price. Secondly the customer service is brilliant. When we lost a nut into the depths of the butt, I emailed, got a prompt reply and a replacement was sent immediately- free. Great.

Really helpful telephone communication, and knowledgeable about the products. Swift delivery too!! I would definitely use them again. Thank you!

Exceptional level of service from the whole team, but especially from technical manager Jim Whitehart: clear, detailed technical advice, fast response and endless patience - simply perfect.

Outstanding after-sales support from the team at at 3P Technik, and especially for Tom's technical support, patience and generosity with advice. Bold promises are made on the 3P Technik website about repair options, and all I can say is that it is true! Thanks to Glyn, Jim and the rest of the team as well. Buy once...and it keeps going

The most appreciated part of their service is they are prepared to listen patiently and offer meaningful, relevant, expert advice. On more than one occasion that has gone beyond supporting their own product to helping to fault find when it's not even their product causing the problem! Great product and brilliant service always.