Mackenzie Smith Estate & Letting Agents Aldershot
122 Victoria Rd, Aldershot GU11 1JX, United Kingdom
5
11 reviews
8 comments
66XP+CX Aldershot, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–17
Saturday: 9–16
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–17
Saturday: 9–16
Sunday: Close
Me and my partner came looking at a house with the (wrong) idea of real estate agents being sly, pain to work with and difficult. The whole team at Mackenzie are anything but those. They are a team of fantastic individuals who have helped us, first time buyers, leap into the market. They were infromative at every stage, they were always helping as soon as it was needed and made us feel at ease with the whole process.
Thanks to them, we now have a lovely first home together, and the process was simplified by this team. We already decided to return to these guys in the future, knowing how amazing of an experience we had with them and how hard working, helpful and friendly they are.
Thank you all so much! Highly recommend :)
Both Paul and Tom were available to speak to us at all times and were always fully aware of what was going on and it was clear they were working closely together as a team to help in our property purchase.
Out of all of the people we had to consult regarding our house purchase, Paul and Tom were by far the most efficient and helpful and were willing to bend over backwards to help ease any stress or issues encountered (of which there were MANY!)
We encountered almost every hurdle possible during our purchase which was incredibly stressful from our initial solicitors closing mid-purchase, changing solicitors, mortgage revaluation and our mortgage offer almost running out amongst other things. The saving grace for us was Paul and Tom's customer service which helped ease our stress and made everything so much better.
Paul predominantly was in contact with us and managed our case and was absolutely incredible. He was so organised and helped to push our case further along and was always communicating what was going on with us which was really helpful. Also he built a really strong rapport with both myself and my husband and we were able to ask him many questions and were just so grateful for everything that he did.
We cannot express how grateful we are for them. This was our first experience with estate agents and if we are ever to buy a house again, I wouldn't want to use anyone else. I cannot recommend them highly enough! Absolutely amazing! Thank you so much for everything!