Gibson Lane

I found Gibson Lane to be very responsive, honest and fair to deal with. They were quick to respond to queries, but also realistic and fair about the process. I felt at all times that I had time to consider things; I did not feel stressed by the process. The interaction between ourselves and the sellers was excellent and also between the estate agents for our own sale. I would definitely buy/sell with Gibson Lane next time round.

Gibson Lane staff were great throughout the sale of our house. I think what Gibson Lane have is a real understanding of the area and what houses in the area are worth.

Having previously struggled to sell our house a few years back with another estate agent, we were amazed at how great Gibson Lane staff were at getting people through the door and in less time than we thought, we had interest and an offer. Even when (through no one’s fault) the sale fell through, Gibson Lane were immediately chasing leads and getting the right people to view our house and in only a few days of putting the house back up, we got a new offer and for more money.

Genuinely can’t fault Gibson Lane staff. They’ve always been so helpful and supportive throughout the process and when it came to some delays with exchange, they were helping to push things forward. Thank you so much. Cannot rate Gibson Lane highly enough!

We sold our house last year and recently let a flat with Gibson Lane. It has been a very positive experience for the second time. I could not praise Louis Chen enough: he is very knowledgeable, professional, honest and trustworthy unlike some other Kingston agents. The whole letting process just felt pleasant, straightforward and stress free.
Thank you Louis, Ryan, Dawn, Louise and Neil, by far the best, friendliest and most honest agents in Kingston!!!!!

I have never come across an estate agents and letting agents like Gibson Lane. From the marketing of my property to helping me find a rental property, they have been amazing. So professional and helpful, incredibly understanding of my difficult circumstances and patient. Every person I have deal with has been incredibly friendly. I know estate agents often get a bad press but Gibson Lane is not like other estate agents. I would highly, HIGHLY recommend them to anyone looking to sell or rent. I will definitely use them again.

Thanks very much to the whole team in Kingston, for being so professional throughout all these years I have been letting out my property.
Gibson Lane has always made the letting process very smooth and found me very reliable tenants.

I have specially been dealing with Ryan an Louis and I have always found them very professional and helpful in delivering the greatest service they could offer me. Thanks again!

We bought our first home in Kingston through Gibson Lane back in 2007 and the team were amazing! When the time came to upgrade this year, Neil Gibson and his team were our first choice. We found our dream home which they were listing, and they supported us with the sale of our existing home. This was a super challenging time to buy or sell with the economic climate being as tough as it was. The team listed our house and within 5 days we were under offer. Due to interest rate changes our first offer fell through a few months later and we had to sell again. Gibson lane never faltered and within a week we were sold again.
When we got to the final stages of the process, we encountered a “technical” challenge with the house we were buying, and Neil and his team were just incredible with the level of support and professionalism they showed to us. With their support we got through this final hurdle, and we’ll be eternally grateful to Gibson Lane for their care and support.
We genuinely cannot say enough about how fantastic this team is - their database of buyers, their market knowledge, their network of movers and brokers … the whole team is just genuinely awesome!
Neil, Daisy, Tom, Wendy, Caroline … thank you so much.

Overall we had a positive experience with Gibson Lane. They have a substantial market share in the area we were looking to buy so we were able to see many properties relevant to our budget and needs. We were part of a chain which in itself can be a very stressful process, however, this was made much easier by Wendy, who looks after their post-sale activities and can't recommend her enough. She was absolutely fab!

One piece of advice would be to give tips to sellers on how to best present a property before putting it on the market. We felt a bit rushed by the process and, in hindsight, we would have probably spent some time and money to ensure our property was market ready.

We are delighted that we chose Gibson Lane to sell my father’s house. Tom came to the house and explained that sensible pricing is key, this certainly proved right. His local knowledge is excellent. We received an offer quickly and Wendy worked very hard to further the negotiations. I can highly recommend the excellent team at Gibson Lane.