Readings Property Services

We just completed on our property purchased through Readings! The whole experience went extremely smoothly thanks to Terri who was very knowledgeable and was able to answer all our questions. I was very impressed with how Terri found us our perfect home so quickly just in time for the little one who needs so much space! I would use Readings again as I found them to be professional, reliable and went that extra mile to deliver a top-quality service from such genuine people who are a pleasure to deal with. Highly recommended!!

A big thank you for Terri at readings for all her help and advise and assistance in helping us buy our apartment. It was a stressful 5 months as buying always is .

However , Terri was very informative and always contacted us to give us updates every week.

Terri was kind and understood our requirements for what we wanted to buy.

We are now in our apartment and it feels like home and it feels that we have been here much longer than 5 days .

If any one is considering to purchase contact Terri at readings this lady is very calm and knowledgeable in her field.

Once again thank you.

Ian and sharon
Emerson park Hornchurch

Readings Lettings Division - Mark Kleister has been an absolute star all the way through the lettings process. His attention to detail, attentiveness and responsiveness has been exemplary. I could not fault the service he has provided from before the property was let, through the letting process, signing of the lease agreement etc., and the after sales service,
that he and the Readings Lettings team have provided, after they successfully moved in the new tenant. Special mention also goes to Lea. She has been very honest and upfront with the potential tenants and her advice was correct upon choosing the right tenant for us. I would not hesitate to go back to Readings Property Services again if and when I need to let my property. Well done to Mark, Lea and the team and many thanks for your invaluable help.

An absolutely brilliant and hands on estate agency. All of the staff we dealt with were very professional in all aspects when we sold our house through them last year. They will go above and beyond for their clients. I'd definitely recommend and have recommended Readings to people I know who either wanted to sell or put their property on let.

ABSOLUTELY SHOCKING SERVICE!! WOULD NOT RECOMMEND!!!!

After 9 weeks Readings failed to sell my property yet another agency sold it within the first week of listing - 20k over the same asking price!

The Readings agent that was actually responsible for selling the property only attended one open day.

Photos were extremely poor/unprofessional and did not represent the property to its highest potential.

No floor plan listed despite requesting this on a number of occasions.

After week 4, Readings insisted I reduce the asking price even though Readings and 2 other estate agents told me what I would be able to achieve for the property and I am still struggling to understand why they would ask this at week 4 of a 12 week contract!!!

The issue I am most distraught about and feel should be shared is the fact that whilst my property was being marketed by Readings, sentimental gold (which was not on display) went missing. I was promised anyone viewing the property would be accompanied by the agent at all times - clearly this did not happen or it was the agent themselves! Very upsetting & concerning!! DO NOT LEAVE READINGS AGENTS ALONE IN YOUR PROPERTY!!

When I raised a complaint with the owner of the business, he lacked empathy & told me that I was “overthinking”.

The overall service is beyond poor and so much time has been wasted thanks to this unprofessional agency.

Good luck to anyone who chooses to list with Readings - cheap is not always best!!

Found my first property with Readings, they were very helpful with the process and kept me informed through everything. Terri oversaw the entire period, answered all questions I had and was an amazing help!!
Absolutely delighted with their service.

Liz, Lee and all the gang at Readings went above and beyond to make sure our sale went through smoothly. Liz kept us informed all along the process and is totally on the ball. Highly recommend.

Readings property services Elm Park have been brilliant with 2 properties I’ve had with them. Mark Kleister I couldn’t thank him enough for all his help with a very stressful move.

Thank you again mark enjoy your chocolates.