PropertyTime

As a local Hampstead Landlord, I have used all of the Agents situated in the area at one time or another.
I can thoroughly recommend Ken, at PropertyTime.
Ken is the owner, he is professional, energetic, knowledgeable and gets on with letting properties without a lot of unnecessary fuss or flannel.
I have found the admin staff to be focused, polite and a pleasure to deal with.
Nothing is too much trouble and when they say they will contact — they do.

A bad experience overall.
The agent was 20 minutes late to the viewing after I initially called asking for a time that would suit the agent as I had taken the whole day off work.
I was not allowed to film the property even though I was searching with 3 other members who couldn't make it.
I was also not told the fact that two of the bedrooms could hardly fit more than a double bed, had I known this before I could have saved about an hour of my time and 30 minutes of the agent's.
I would have known this if a floor plan was on the advertisement however there was not one shown.

Sellers and buyers beware, it is near on impossible to arrange a viewing with this company. When you call, the only person you can speak to is a receptionist who can only take messages. Whereas with other estate agents you can make a viewing directly with one call, Property Time say they will call you back - a week later. If you miss the call, they send you a generic email with the same questions you have repeatedly answered. I managed to arrange a viewing for one property which was cancelled on the day with only a few hours notice. I then had to start the rigmoral of trying to arrange another viewing.

The property I was interested in was reduced by £30,000K. Would this still be the case if more prospective buyers were able to view the property without such immense hassle? If I was a seller I would not be happy with agents who make it so difficult for buyers to view the property, a basic tenet of an estate agents job.

I purchased a property in Belsize Park through Ken. He is a very nice, honest and hard working chap who goes the extra mile to help. I would recommend him as trustworthy and a good guy to get the job done efficiently. Thanks for all your help!

We have used Property Time for both renting out our property and now recently selling as well. Ken has worked tirelessly and consistently to achieve good results for us. Unlike many high street agents, there is a personal touch and enthusiasm which is refreshing. We are very happy with their service and would highly recommend this agency.

Excellent property service from Geraldine. she is a fantastic person who helped me and explained everything regarding the properties I was looking for. It's hard to find genuine people these days, but I must say she is one of a kind. 100% recommended.

Property Time has been an excellent estate agent providing high quality, reliable and long staying tenants to me since 2009. They inform both landlords and tenants of their rights and responsibilities and help to foster a good relationship between both.
I recommend them highly to both tenants and landlords.

I have used Property Time in North London for about 6 years. I stuck with them as they have consistently provided me with reliable and decent tenants. I have genuinely never had a problem, with either the office or the tenants. They even found me tenants during the early part of the pandemic. I've never used them as a management company, so I cant comment on that. I can see some of the complaints refer to lapsed timings for viewings. I cant comment on that either though I suppose it is not easy to get round London for a busy schedule of appointments. What I can say with certainty is that the company is diligent and conscientious - I believe you can see this through their responses to the reviewers. I personally do not doubt the integrity of of the office and life would be a lot nicer if people were more mindful of the difficulties a global pandemic has brought upon everyone's shoulders - even letting agents!