Martin & Co Burgess Hill Lettings & Estate Agents

Quite frankly our experience renting with Martin & Co Burgess Hill has been abysmal to say the least. Communication from staff at the branch has been a shambles, problems took weeks to get sorted. To name a couple, we were left without a working toilet for almost 2 weeks, and were waiting on a replacement oven for approximately 2 months if memory serves. This doesn't include the fact the property had rats, and this wasn't address at all while we lived at the property. Martin & Co would take it upon themselves to let themselves into the property without prior notice, and without any tenants in the house, even though we very clearly expressed after the first couple of incidents, they were categorically not to enter the property without any of us there, or without prior agreement that they could let themselves in. After we moved out, they then tried to charge us over £200 for fixing the satellite dish, which was carried out in the first week we moved in, as it did not work on arrival to the property, and was confirmed at the time, would not be of any cost to us.

I would recommend avoiding Martin & Co like the plague, and I will most definitely not be renting with Martin & Co again. Horrible experience from start to finish, cowboys to say the least.

A very poor letting agent in regards to the tenants, staff were rude and unhelpful to the extent of letting themselves into the flat without having any prior warning or information, when confronted gave the answer "I sent an email it doesn't matter if it got to you" speaking with other tenants with other local companies demonstrated other disparities between treatment of tenants by Martin and co and other letting agents.

Uninformative, lack of communication and felt slightly discriminated against.

Great please to spend time with family. Go buy the fast track £25 pp.

As a landlord I cannot praise the team at Martin and Co Burgess Hill high enough, their promptness in letting my property quickly along with their knowledge and professionalism made the whole process run very smoothly.

Professional and helpful staff. Great communication and always friendly

Rubbish never go through these people absolute thieves they will take you for every penny rubbish communication don't fix the issues you have I can explain how bad they are if I could give a zero I would.