Frank Innes Sales and Letting Agents Coalville

Friendly and professionalism!
Me and my partener, we want to say a huge thank you to Nicola for helping us with the rental property! It was so easy and stress free! Everything got sorted within a week! Thank you for your professional service! We would highly recommend Nicola and the team !

I recently move to Frank Innes to let my property from another agent and the difference in the quality of service is a 100% improvement. I would like to thank both Nicola and Harriet for their help and advice.
Keep up the good work.

I dealt with Nicola Walker who helped me get a rental. She was really lovely to deal with. When I couldn’t make the original viewing date she called me back and managed to get me another one booked - which I wasn’t expecting.
It was quite a stressful time for me having relocated 600 miles but Nicola made the whole process so easy for me.
There was one hiccup from my side but Nicola smoothed it out and now I’m a very happy settled tenant!

Great agency, easy to set up a viewing and proceed with our application. Nicola was happy to answer any questions we had and continues to be 'only an email away' even after moving in. A fab estate agents.

Absolutely fabulous! Nicola was amazing, kept me up to date with the progress of out tenancy application and went above and beyond to help us!! I would strongly recommend this company, the compassion and attention to detail she showed was outstanding! Thank you so much 😃

Fantastic customer service throughout the whole process of signing up for a rental. Nicola was our agent and was really helpful in advising different properties for our wants and needs. Nicola also helped our application be submitted with ease as well as in such a short time frame. Once we secured a property she was really helpful throughout the process of rectifying any issues we found. Highly recommend Frank Innes for good communication and friendliness, they created a stress-free process for me and my partner.

Me and my partner have just moved into our first rented house and we couldn’t be more thankful to Nicola! We are so pleased with the experience we had and the friendly and professional service from the team. Nicola was always available for any questions we had and was able to provide us with the information we needed. She made the overall journey from the viewing to the move in date so quick and smooth and we was able to move in within the week! We both are very appreciative of the team at Frank Innes and especially Nicola and we would highly recommend to anyone. Thank you so much!

Skye Partner and Danielle Cannon came out to value my property for sales purposes a few weeks ago, I must say I was delighted with the service and level of professionalism they both had. They made me feel really confident about selling my home and excited for the future. They talked me through the whole process from start to finish as I have never sold a property before so I wasn’t aware of everything that happens and the cost of moving. I also had Harriet Symonds out to value my property for lettings purpose despite deciding to sell I was really impressed with all the information she provided and how much knowledge she had on renting properties. She had answers for all of my queries and has really educated me for the future, I will definitely continue to use Frank Innes for anything I need going forward. Amazing staff and service! Would highly recommend, all staff in branch (Michele, Nicola and Izzy) are lovely and friendly too which is an added bonus.