Forest estate agents ltd

My fiancé and I have had a great experience with Forest. Julia and her team manage our property and we really couldn't ask more. They are extremely knowledgeable and have regularly gone above and beyond to simplify our rental. We employ them on a fully managed basis to take care of our property as we no longer live in the area and their professionalism gives us peace of mind and we have never had any cause for concern. We were recommended to use them by a colleague and I'd recommend them to everyone else!
Keep up the good work Julia and your team!

Forest Letting Agents are professionally managed and provide quality services to its tenants throughout from move-in to move-out cycle. The are highly competent, knowledgeable and always accessible to discuss your issues and ready to provide solutions.

I had not so great experience with the landlord as she was not willing to carry out the maintenance jobs on time and was not managing the property well. However, the letting team (special mention to Julia) had acted as a bridge between the landlord and tenant, had shown great communication abilities to sort out my issues amicably and even helped out finding an alternate accommodation on a short notice. You are in safe hands if you are with forest letting agents.

I put an offer in with these people for a house above asking price, and I was told it was turned down with no best and final bids and no rejection letter. When I chased up to see if my offer had been accepted they hung up the phone on me for no good reason. When I asked why my bud was turned down even though it was the highest bud and my chain is in a good position to proceed, they said they didn’t want to sell to a HMO. I was not a HMO! The agent has obviously miss represented me and told the seller i am a HMO without even checking with my own estate agent my chain position, which is strange! They didn’t take down my email address or any other information when registering to put a bid in for the property. It feels as though they have a vested interest to keep the price down. I wonder if the owner of the property are aware. Don’t sell your house with forest. They are obviously selling houses to their mates on the cheap

Hello Chiara,
I read your review of Forest Estate Agents and I am sorry that you feel this way. The property you are referring to belonged to my late mother and I am one of the executors responsible for selling it. I would like to answer each of your points individually so that you will understand that there is nothing underhand going on and the property is certainly NOT being sold ‘to their mates on the cheap’.
Firstly, I am completely satisfied that every offer that was made was passed onto me for consideration. Although your offer was definitely not the highest that we received, it was slightly higher than the one I had ALREADY accepted. I decided to stick with those buyers because I had already agreed to accept their offer and they had no chain and were therefore able to move quickly. Integrity is also very important to me and I try never to go back on my word.
You say that your chain ‘was in a good position to proceed’. We wanted to sell the house quickly and not waste months waiting for others to buy/sell their property before we could proceed, therefore we didn’t want to get involved with a chain so I would have always given consideration to first time buyers or those who had already sold their property rather than just accepting the highest offer.
Finally, it was very important to us all that the house remains a family home as it has been since my grandparents brought it when it was first built. We are the only family who have ever lived in the house and no of us were keen on it being divided into bedsits. Hence the instruction to Forest that we would not consider any HMO’s. When your offer was put to me, there was absolutely no mention of you being an HMO so your bid was NOT ruled out on that basis.
I hope my reply clarifies things for you. We all do things rashly when we are angry or disappointed but I think the proper thing for you to do now is to delete your review and replace it with a written apology because you have unfairly and incorrectly libeled a well respected and long established business and accused them of probably one of the worst things you can accuse an estate agent of.
Good luck in finding a property that is right for you.

I have to say it was nothing less than a pleasure working with these people. They showcased the utmost patience and cooperation in my experience with them. I’d like to especially point out how helpful Kirsty wedge was during the entire process. I’d definitely recommend using their services

The sale of our property was an incredibly professional, efficient and smooth experience. The whole team were very pleasant and helpful at all stages of the process. Always available and felt the weight of their personal service attitude.

Thank you.
Trish and Greg

Everything about the team at Forest was positive, we could not fault their diligence and professionalism. Every member of Forest was courteous and helpful. The team faced a few challenges selling our property, but where not fazed in the slightest. Very happy that we decided to use this great local Estate Agent. Hope they thrive for many years to come. A well deserved 5 stars.

Forest estate agents are very professional and knowledgeable. Martin Ludeman correctly advised how much we should ask for our property and exactly how much it would sell for. Throughout the process they were responsive and helpful, going above and beyond when necessary.
I would highly recommend Forest Estate Agents to anyone