Dezrezlegal

Would highly recommend Dezrezlegal as they gave exceptional service throughout the entire conveyancing process. I was kept updated regularly and any questions I had were answered in a quick and timely manner. Edwina Davies and her team were fantastic and always polite, friendly and professional whenever I had contact with them. Will definitely use Dezrezlegal again for any future conveyancing needs!

We had a really good experience using Dezrezlegal for our recent move. They were really efficient with getting everything done and always answered my emails promptly. I never had to chase or keep emailing to get answers to questions which I really appreciated. Would definitely recommend.

We have had such a wonderful experience with DezRez. Edwina's team were fantastic from start to finish. Great communication and advice, straightforward, honest and timely. We couldn't have asked for anything more for our sale and purchase conveyancing. Thank you Edwina, Victoria, Anna and Amanda for everything.

I used Dezezlegal to complete my re-mortgage the staff were extremely professional and very special thanks to Gareth, Sara and the team.
Very good communication and updating information to help me through the stressful process.
I would always recommend, Thank you Dezrezlegal

Very good company to work with. Handled the sale and purchase of our recent properties professionally and always kept in touch with regular updates. I definitely recommend these guys. Top service, thank you!

Recommended by our estate agents to use Dezrez.
Fantastic service from start to finish.
All activity is completed online in an easy-to-use portal that provides you with real time progress on activities.
The portal allows you to download and/or E-Sign documents and upload completed forms.
Many Thanks to the Dezrez team for making our house an almost enjoyable experience :)

I had a horrible experience with Dezrezlegal.

I was a first time buyer during the second wave of lockdowns and decided to go with them following Phil Spencer's recommendation on his property YouTube channel.

They were slow the reply to emails and sometimes did not even reply. It was unnecessarily difficult to get through to them on the phone. My Conveyancer was incredibly useless and her poor team - who I was in more regular contact with tried their best but ultimately weren't able to provide and meaningful information or updates. Long story short, they made the experience of buying my house a bad experience. The week and days leading up to completion day was a nightmare. In some instances I thought I was not going to complete within the required time line due to a lack of communication from my conveyancer. I had to go to extraordinary lengths myself to make it happen.

Other major things that happened that left me totally unsatisfied and bewildered as to how they are running their business;
1. I made a complaint regarding my conveyancer and her lack of communication. I was unhappy with the level of service I was receiving. This was brushed under the carpet as 'being busy times. and to be rest assured that my case was being looked at'. I did not feel that they had addressed the issues I raised.
2. I was emailed someone else's sensitive personal information rather than receive the information meant for me. So i was emailed another buyer's financials, names, DOB's and so much more. When I emailed them to ask why this had happened and raised my concerns of my documents being sent to someone else, I was simply sent my documents.
3. 22 months after the completion of my sale I received a 'addition fees' email demanding I send them money to close my file and that they were due an amount. No references were made to my account or sale or how they came to this figure. All in all very unprofessional and just not worth your headache or money.

I would not recommend this company at all. you are better going with someone else. This is only my experience and I do not know how they have so many good reviews.

I have used Dezrez 3 times for the conceyancing on both a sale and purchase of my home. They are always very professional, diligent and responsive. I would highly recommend them and will certainly use their services again in the future.