Relocators Estate Agents

I can not sing praise enough for Relocators, from day one they have been professional and understanding. This company is like a different breed of letting agent. The best experience I have ever had with such a service, in 23 years of renting. Nothing is ever a problem, everything always dealt with efficiently and respectfully.

Kamran and Ali have really looked after me and made me feel protected as a tenant whilst honouring and clarifying the landlord’s position with sensitivity. I really appreciate everything they have done and consider them to be entirely trustworthy. I will always recommend them.

Was renting as a tenant with these guys last year. This is honestly the worst agency I have ever dealt with. I am a landlord myself and would never dream of employing a service like this. A few examples:

- agent wouldn’t believe us when we reported issues in the flat. He often tried to blame us for issues that went wrong in the home as an excuse not to deal with them, even though we were conscientious and houseproud professionals.
- We had to live with stinking drains for over a year and he wouldn’t send a plumber- despite paying over £2000 rent a month.
- agent was aggressive and unpleasant from the moment contracts were signed (Ali). He had such little respect for tenants or pride in what he was doing. When we made appointments with him, he’d often show up an hour late- or not at all.
- agency are absolute fraudsters when it comes to deposit return. They will take every step possible to invent damage. They literally have no ethics. They only stopped when we engaged a lawyer to highlight our rights.

In summary, there is enough choice in the property market NOT to settle for this agency. Even if the flat you find is nice, think long and hard about whether you want to enter in to a contract with these guys. We wasted a lot of time and energy trying to deal with Ali’s combative and unprofessional attitude- shocking when you are paying these guys hundreds of pounds in commission.

With my partner, we had recently recourse to the services of Relocators UK to rent an appartment as tenants. I experienced my fair share of flat renting over the last few years in different countries ( France, Belgium, China) and the process we went through with Relocators was by far the smoothest and most efficient. They managed to cope well with the current situation, still being able to provide quality prestations using appropriate tools, from the setting up of a visio visit to a fully automated a digitalized references checking process.
We have been dealing with Ali during the whole process and we could not recommend him more as he showed a true sense of professionalism, a strong reactivity, was available to answer the questions we had along the way and always keen on finding solutions to accomodate us when necessary.
We also wish to highlight that with Relocators UK, the relationship does not deteriorate in any way once the tenancy agreement is signed and we have been provided with continuous quality interactions ever since we moved in. To sum it up, Relocators has been able to alleviate the mental load that finding the right appartment often tends to be, making it a truly enjoyable experience and allowing us to rapidly be able to focus on all the other aspects such a change generates.

My experience with Relocators, and more specifically with Kamran Hussain, has been highly positive. When I first came to London, Kamran helped me locate and secure a tenancy at a flat for good value at a very strategic location close to everything that East London / Shoreditch has to offer and more importantly, moments away from the office. Throughout the tenancy, Kamran has been responsive and helpful, and very reasonable, practical and accommodating with queries and requests. Pleasure to deal with. Would recommend.

Rented a flat for 5 years. I never missed my rent but when I gave my notice in Feb 2020 for 6 weeks, the Agent Ali became, rude and has used Racists terms " that is why I don't give house to Asians" although he himself is an Asian. When ever I have asked him to get repairs, he never picks up the phone or co operates. I still have got all messages sent to him for 5 years. Arrogant guy.

Just gone through the process of finding a house for rent through Ali at Relocators. Our experience was good - we appreciated that we weren't put in a bidding war with lots of other tenants, and the process went through smoothly. Ali was up front and honest throughout, we really appreciated it. Thank you!

I had a very bad experience with this agency specifically With Ali.
He was late to the viewing despite the office being a 30 second walk to the place and I had to call him and he didn’t give any apologies. He did not inform me it was going to be a group viewing. The property was advertised as a 4 bed however when I viewed it was said to be a 3 bed. I would email/ text him with questions yet I would receive no response then I would call the office and ask to speak to him and he would answer showing he was ignoring my calls. I ended up putting an offer in however he didn’t let me know the outcome and I had to keep calling . Overall very bad experience

RESPONSE TO YOUR REPLY: if the property was advertised as a 3 bed why would Ali say at the viewing he apologies to the other people who wanted a 4 bed as he doesn’t not have the correct license for the property. This led to people leaving the viewing as it was badly advertised. In addition, Ali never called me to decline my offer ,never he didn’t provide me with a response despite me calling him so do not lie . You have many bad reviews about Ali which show my experience was not alone . He was very unprofessional and rude and most importantly he never got back to me with the outcome of my final offer so do not lie.

I know Relocators Agency from some years .Kamran and Ali ,they manage perfectly all my Needs about the flat .in the past I had bad experience with other famous estate agency. Kamran and Ali ,they know the area perfectly , giving their correct opinion about all problems can happen !the comunication Is quickly and effettive . I m living frequently not in London and they manage my situation with serious and correct approach. I recommend their estate agency as the only agency giving to a tenant or a landlord peace of mind. Chapeau as telling in France !