Valentino's
31E Redwood Dr, Waddington, Lincoln LN5 9BN, United Kingdom
3.5
59 reviews
8 comments
5CJV+R4 Waddington, Lincoln, UK
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Monday: 15–23
Tuesday: 15–23
Wedneasday: 15–23
Thursday: 15–23
Friday: 15–23
Saturday: 15–23
Sunday: 15–23
Tuesday: 15–23
Wedneasday: 15–23
Thursday: 15–23
Friday: 15–23
Saturday: 15–23
Sunday: 15–23
We order from here regularly and while I'll admit the food is pretty good, they do often get things wrong. My previous order of a couple of burgers was wrong, the sauces were on the wrong burgers but it wasn't a big deal so we said nothing. Tonights order was also wrong, one meal had no sauce, the other had the wrong sauce.
I called the restaurant and explained the situation, I wasn't rude, I wasn't angry, I just politely said I didn't want the meal this time because I really didn't want it with that sauce, I was then given 2 options.
I was told I could be "looked after next time" but if I wanted them to send out the correct meal, they would no longer allow me to have the sauce seperate like we have with another certain order, they would now charge us an extra £1 to have the sauce seperate moving forward.
That has got to be the most pathetic, and childish threat I've ever heard, imagine going to a restaurant and being told it costs extra for your sauce to come seperate!
I most definitely won't order from these guys again.
Not impressed and never again
Chicken Kebab is like Eden, and cheese pizza win my heart too
Wouldn't change them for anyone else's.
Highly recommended 👌