Storyteller Bar & Private Venue Hire
11 North Pl, Cheltenham GL50 4DW, United Kingdom
4.3
155 reviews
8 comments
WW3G+4Q Cheltenham, United Kingdom
Location reporting
Claim this location
Monday: 16–22
Tuesday: 12–21
Wedneasday: 12–21
Thursday: 12–21
Friday: 12–23
Saturday: 12–23
Sunday: 12–21
Tuesday: 12–21
Wedneasday: 12–21
Thursday: 12–21
Friday: 12–23
Saturday: 12–23
Sunday: 12–21
I went for the plentiful soup f the day (peas and spinach) and the Kangaroo, which was one of the best dishes I had in a while.
Apparently they are quite big in wine, but that was off for me so could not possibly judge it.
Not only that, they also do 3 theme days a week:
Sundays is burrito + free dessert
Mondays is burger + free dessert
Tuesdays is Ribs + free dessert
I thought it was a nice (almost chick) place with astonishingly good food that doesn't break the bank.
My wife called this venue to enquire about making a booking for my daughter's 18th birthday. Although she was advised that we could not view the venue until 21 November, she was pressured in to making a booking and paying a deposit on the basis the date required 20 December was during the busy Christmas period and would soon be booked.
We paided a deposit on 17 November. Upon veiwing the venue on 21 November, it quickly became apparent that it was nothing like it appeared on the venue's website. It was dark, cold, stank and generally just very scruffy.
My daughter was very dissapointed and asked us to cancel the booking. When we did so on 22 November, we were advised that only 50% of the deposit would be refunded. When we queried this we were advised that the venue had already booked a chef. Would they not have another booking on 20 December, their busy Christmas period?
When we complained we were sent links to various websites on the legalities of paying a deposit to a hospitality venue. It quickly became obvious that this venue was well versed in tactics designed to fleece people out of the deposits they had paid.
They have sinced advised us that because we complained, they will now keep 100% of the deposit we paid.
No doubt the deposit con is a nice little side line for them.
I was unable to leave this review without giving 1 star, which they do not deserve.