German Doner Kebab

Was expecting a good kebab based on what others had told me, but to be honest it was only average. There was way too much salad than meat and the whole thing was quite dry even though it had mixed sauces on it. Went for a meal deal with chips and drink, the chips were awful since the oil they were cooked in needed changing. Packaging and presentation is good, but the product itself was disappointing.

I've been to this branch last three nights in a row. The staff are friendly and very patient; I saw a very annoying young girl (customer) yesterday who the staff dealt with incredibly patiently. The food is great, as with all German Doner Kebab branches. At times however, the meat wasn't as much as I expected, especially because I ordered extra meat. I imagined this was because they were running low. Finally, there was a funny incident where a humungous spider made its way to one of the walls and customers took turns photographing it. I'd suggest them doing something about bugs (huge ones, anyway).

Food itself is lovely - shame it’s let down by absolutely abysmal customer service. Ordered/collected a few times now and the attitude of the staff working is extremely rude, and arguably have little to no customer service skills. Had an issue regarding an order, so called for some advice/help, started explaining the problem and half way through the guy decided he didn’t want to deal with it so passed the phone to a colleague. Extremely rude, really does put you off ordering again. Only giving 2 stars instead of 1, because the food itself is decent.

Won a free bag of chili cheese bites off the wireless boss box, following day went to order again as first time was amazing, phoned up to ask how to claim the free item but couldn’t manage to get them online so thought I would order them in the store, thinking it would only take 3 mins for them. I had to have a special code off the guy serving me (so no chance of ordering them for click and collect because I wouldn’t have been able to get a code) then the actual voucher wouldn’t work so they done it for free through the till. Then waited 15 minutes for 1 bag of chili cheese bites, by the time we got them and got home the food was cold. Disappointed in the service of the chefs as the server asked 5 times for my order but still took 15 minutes for them to get them.

Super,excellent GERMAN DONNER KEBABP (Swansea),thanks so much 👍 the tastiest I've eaten lately👍

Stunning food and have been there a few times after wanted to ho for so long and I am so glad I decided to finally go in and try it out. You won't be disappointed!!

Great wraps and excellent service, I've only been a few times and they already know my regular order. Highly recommend.

The food here is delicious! I do not normally like doner but I always crave this place.. The only downfall is they do not give much fries, but overall, excellent place.