McDonald Roofing Contractors Ltd.

We had some damage to roof tiles and guttering which was a relatively small job however McDonald Roofing were tremendously helpful, going to some lengths to find matching tiles which weren't readily available and working around my availability to do the work. The team completed the work to a very high standard and worked away in a professional and clean manner. I've already recommended them to several of my friends and colleagues. Thank you again to the team!

I engaged John and his team from McDonald Roofing to replace a flat roof that had reached the end of its life and to carry out other roof repairs to parapet walls, gulleys and replace lead flashing. The service I received and the quality of the workmanship was first class.

The work required the property to be scaffolded and had to be undertaken whilst the property was still occupied. The professionalism and courtesy the roofing team extended to the residents during the contract was a key factor in ensuring the works were successful.

The whole process, from initial quotation through to sign-off was straightforward and easily managed. John was careful to explain the process and the works required so there were no hidden surprises or costs. I should mention the office support too which was excellent and efficient in dealing with all of the paperwork.

I was so impressed with the service I received that I now use my experience with McDonald Roofing as a case study when training people in how to get customer care right. I have no hesitation in recommending McDonald Roofing to others – a great local roofing business !

McDonald Roofing Contractors were recommended to us by a good friend and neighbour, for having managed to keep their original Edwardian roof going with attention whenever needed, over the past 30 years. Our roof had reached the end of its life and had to be entirely replaced (clay tiles, lead, pitched as well as flat, incorporating dormers, Velux and skylight windows, proper insulation to meet recent regulations, new guttering throughout).

We couldn’t have had better luck in finding this wonderful gem of a roofing company. From the very first contact with the lovely Kerry in the office to the final invoicing from the very efficient Izabela; from the initial visit from John McDonald, who was knowledgeable, professional, full of good advice about our Conservation Area/Building Control requirements and gave us confidence, we knew we were going to be in safe hands. I must have annoyed them many times with my endless questions before finally committing; John was tirelessly patient and explained everything in as much detail as I needed. Not only that, the quotation (which was stuck to rigidly, extras only added at our request) and the detail of the work it outlined was clear and very well priced. (In our area, most estimates are as “loaded” as the residents are thought to be!)

Our scaffolding experience, organised by McDonald’s, was very far from any we have had in the past. Efficient, careful, considerate and using clean new(ish) materials, the team put up and took down the scaffold with minimal fuss and mess.

The roofing team were brilliant. They were polite, reliable, endlessly cheerful and fun to have around. Thank you Gary (project manager); Gary (Gazza); Brian (an old hand – he probably wouldn’t mind me saying so! – and the 30-years-long veteran of our friend’s roof); next-generation, admirably dedicated Terry, Ollie; (hope I haven’t forgotten anyone): you were absolute stars. Turning up for work on the hottest days ever recorded in the UK was way beyond the call of duty!

If this review seems too good to be true, well, it isn’t; it’s just that it’s rare to find contractors who are such a pleasure to deal with. I will happily give a verbal reference to anyone who is considering using McDonald Roofing for their roofing project. Kerry has my contact details.

July 2018
We are very pleased with our new roof, and towards the end of the project the roofers felt like extended family.

Having struggled with numerous leaks and repairs for years, we decided to ask three companies to quote for a new slate roof, and specified which slates, and which breathable membrane we wanted them to use. The quote from McDonald Roofing was marginally above the lowest quote, but we chose them because of their reputation, and because they did not store materials on site, but brought what was used each day. John and Val and Izabela were very helpful and adapted procedures to fit in with our requirements.

The roofers, the two Garys, Brad and Brian, helped by Charlie and Allan, worked on the black slated roof with temperatures above 30 degrees and the sun beating down on them during the heatwave in July. Yet they always remained friendly and cheerful, and appreciated a lemon squash during their breaks. Any issues that arose during the build, they brought to our attention, and with their extensive experience, suggested the appropriate solutions. We had some repointing done, new guttering and they had to replace fascia boards. They also did a very neat job on replacing rotten timber on our front gable. The roof looks very good , and we would not hesitate to recommend McDonald Roofing.

Thanks to everyone at McDonald Roofing!

October 2022
It is now 4 years since McDonald Roofing replaced our roof during the very hot summer. We are in the process of selling our house, and the prospective buyers sent a building surveyor. The surveyor was very complimentary about the workmanship, and commented that the roof still looks like new.

The guttering I specified has shrunk since it was put up in 40 degree heat. McDonald Roofing has made the necessary adjustments when a problem arose, under their 10 year guarantee, and responded promptly when I contacted them. As always, their staff are helpful and professional, such as Kerry in the office, and Gary and Terry making the adjustments.

We appreciate their help and are happy to recommend them.

I have had the pleasure of using McDonald Roofing for a replacement roof and subsequent gutter works. From start to finish I can't fault the professionalism of the team from Kerry back at base with the quotes/timing through to John and team who did the work. All the works were clearly costed up and explained and the quality of the work was excellent.

Thank you for the work that you did and I highly recommend this outstanding company,.

A really good experience from start to finish. We had our flat roof replaced along with other repairs needed. There was excellent communication throughout the project from getting quotes right through to completion. We were promptly sent all the verified certificates.

The team were hard working, polite and courteous and Andrew (project manager) is a true gentleman - a person with manners from a different era.

I would highly recommend this roofing company for the quality of their work and for the excellent communication.

What can I say after experiencing two roofing previous roofing companies who made my roof worse by damaging tiles and charging me an absolute fortune it was an breathe of fresh air to do business with a company who actually cares and wants to do a good job. I cannot praise this company enough and would strongly recommend you use this company over anyone else true professional roofers who are an absolute pleasure to do business with and do an amazing job.

Discovering that the cowboy builder who renovated my house two years ago had left me with a poor excuse for a roof was a devastating and costly experience. But the sweetener was the fact that I selected McDonald to make it right. John was very sympathetic to the position I had been left in and his careful explanations of what was now needed were much appreciated. We even managed to laugh over some of the shocking things that the previous builders had done! Brian and Charlie were a fab duo to have up on the roof for several weeks and Kerry in the office was really helpful too. They provided me with loads of photos to use as evidence of the terrible original work, as well as a report, should I need it. McDonald came to my rescue and I know now that this roof will last 😁