Abbey Roofing Ltd

Got a high repair quote from Abbey Roofing, asked on behalf of the Landlord if scaffolding was required for a bungalow.
Reply from Abbey was 'Please tell him to speak to the other company as we are no longer interested in working on his property as he clearly has no recognition for the welfare of others'.
We really were just asking a question to gather information and compare quotes.
Also the Landlord is female. Women are allowed to own property now.