ELC Roofing Ltd Sudbury Suffolk

I had problems with my roof and the chimney needed re-pointing. I called three roofing companies out and the prices where "through the roof". I was recommended ELC roofing by a neighbour, they did the church roof supposedly.

Ed came round and quoted on all of the work and I gave him the job there and then. His team arrived on Monday and all the scaffolding went up in a few hours.

The work is now finished and I have a 25 year guarantee, they have shown me photos of the repair work and all is looking amazing.

I will keep there number handy as at last a tradesman who does an honest job.

I cannot recommend them enough

Thank you

Vikki Smith
Ipswich

Phoned ELC Roofing for a full roof replacement in slate on a listed property in Dedham. The response was extremely fast and the chap who came out was very, very knowledgeable about Grade II listed properties.
The work was completed quickly and the workers were very tidy.
Overall, very happy and would not hesitate to recommend this company.

I would just like to thank your two roofers who attended my home yesterday. The work is first rate but I was most impressed by their courtesy, punctuality and the quiet and efficient way they carried out the work. They displayed a “can do” attitude and I would have no hesitation in recommending your company to anyone in need of roofing work.

ELC provided a professional and friendly service. Clear advice and explanation given about required roof and chimney works. Neighbours complementary about their staff on site. Very pleased with works done. I have no hesitation in recommending them.

Ed came promptly and quoted to make good the work of an inferior roofing company.
Simon and his colleague came on time and well prepared.
They were personable, thoughtful and extremely helpful. Simon took photographs to help me understand the problems with my roof and showed me further photographs of it being put right. The job was completed on time, redoing a gable end verge and the whole ridge cap. All rubbish was removed and the area cleaned thoroughly.. Highly recommended.

ELC were really quick to give me a quote for a repair on my garage roof, although it wasn't an emergency they were round the following Monday and finished the job on the same day. Very impressed, no doubt I'll be using their services again!

Very disappointed in this company. I booked for them to come and take a look at various aspects of our roof after we had some questionable results from a survey. They booked me in for two weeks time, saying someone would be with me between 2pm and 3pm.

On the day they were due to visit, I took half a days holiday from work to be home from 2pm. By 3pm I had heard nothing, so at 3.10pm called the Ipswich office, which after a long time ringing went to voicemail. I tried the Sudbury branch who answered. I explained I had been waiting in for someone to come round, and could they look into what was happening.

I was then told the Edward decided that after looking at the job just ten minutes ago (I booked this in a couple of weeks prior), he would not be interested to coming and giving us a quote. I suspect I wouldn't have even received a call from them telling me this if I hadn't chased them up.

They wasted my time, and have completely put me off possibly using them in the future. I now have to try and book another company, with a likely wait of two-plus weeks. If they had been upfront from the start I would have understood and been able to book a more professional company who actually take the time to look at a job before deciding they can't be bothered to do it.

Reasonable quotations, prompt communication and the office staff were very helpful with their assistance. Would highly recommend ELC roofing for any quality roofing maintenance work.