A roof needed attention with a recommended system provided to prevent further water egress. The works were unsatisfactory and the existing lead removed and taken away without permission. Other waste materials were left on-site. Several requests to remedy were ignored. Another tradesman was employed to fix the problem by adjusting the system deployed and since no further water egress has been experience
Rebecca Watkinson
JAG Roofing re-pointed our chimney and have replaced slipped or broken roof slates. Jamie at JAG Roofing is always helpful, courteous and quick to respond to queries. The work carried out has been very satisfactory and I have since recommended JAG Roofing to a neighbour, who is also pleased with the work completed.
Jen_S317 days ago
Pros: - low cost (but perhaps not highest quality - see photo of unfixed membrane) - Jamie is responsive to emails and queries and offers to set things right
Cons: - need supervision: in my absence they used my hoover and cleaning supplies without permission, and didn't empty/return them when done, and I couldn't use my bathroom light for a weekend after they left it full of rainwater - seem to be unlucky, and a bit accident prone: in moving my car they gave it a flat tyre (which was replaced without question or complaint), broke my neighbour's wall (which they offered to remedy), and for one reason or another (delayed supplies?) an expected ten day job took over a month - not that professional: the crew dumped their personal trash unsorted into my wheelie bins, so I emptied out all the unbagged hair, tissues, and uneaten food, sorted it out, and left notes on the bins of what went in what; milestone payments were repeatedly asked for early and personal issues were shared with me as part of that which I didn't want to know. I appreciate times are hard for everyone, but guilt-tripping a client is just not acceptable.
It was overall very stressful as an experience, and personally I won't be using them again.
- low cost (but perhaps not highest quality - see photo of unfixed membrane)
- Jamie is responsive to emails and queries and offers to set things right
Cons:
- need supervision: in my absence they used my hoover and cleaning supplies without permission, and didn't empty/return them when done, and I couldn't use my bathroom light for a weekend after they left it full of rainwater
- seem to be unlucky, and a bit accident prone: in moving my car they gave it a flat tyre (which was replaced without question or complaint), broke my neighbour's wall (which they offered to remedy), and for one reason or another (delayed supplies?) an expected ten day job took over a month
- not that professional: the crew dumped their personal trash unsorted into my wheelie bins, so I emptied out all the unbagged hair, tissues, and uneaten food, sorted it out, and left notes on the bins of what went in what; milestone payments were repeatedly asked for early and personal issues were shared with me as part of that which I didn't want to know. I appreciate times are hard for everyone, but guilt-tripping a client is just not acceptable.
It was overall very stressful as an experience, and personally I won't be using them again.