Rubber4Roofs
Unit 4, SwallowGate Business Park, Holbrook Ln, Coventry CV6 4BL, United Kingdom
4.8
204 reviews
8 comments
CFQR+56 Coventry, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Pointless 20-year guarantee as they claimed the hole was "not a failure in the rubber itself." whatever that means.
Also tried claiming it wasn't their product, when clearly it is and had to provide evidence and more photos.
Still didn't do anything, sound like they are being helpful then ignore all emails, telephone calls and communication.
Avoid.
Update: Now again denying it is their product, I have proof of purchase and installed their product. Why would I buy their product and install something different?
I placed my order then thankfully, after checking my measurements, (yet again!) I realised I'd stuffed up.
I rang them up pronto and problem was rectified.
Well done to Sam (I think it was) & the rest of team. I got a swift call back after a fresh calculation, paid difference, job done.
Not only that, but the 3-5 day delivery was only 2 days!
What a result!! Thanks to all!
Great service across the board.