Liked: Location. Conveniently close to Monmouth and a nice ambience and views. Some reviews complain about road noise. Look at the map! It is near the A40 dual carriageway so this shouldn't be a surprise. We did not find the noise intrusive. There are many residential pitches - some reviews complain of unfriendly residents. We found no evidence of this - we find that if you are friendly with your neighbours they almost always reciprocate.
Disliked: Site management was very poor. On arrival we were only given a site map showing our pitch location. No other information was provided, not even the location of services or emergency contact details. When we asked about grey water disposal, we were directed to a metal drain cover so close to a fence that it was impossible to get our motorhome outlet over it with space to operate the release valve! We arrived on Monday afternoon and left on Friday morning. The toilet block was not cleaned at all during this period. Thursday evening the hot water supply at the dishwashing sinks failed to work and we had no details of who mto contact about the problem. There was still no hot water in the block on Friday morning. When we complained about the lack of cleaning, we were told that the cleaner was unwell - there were no contingency plans for this. There were holes you could see through due to rot in the corners of the windows in the mens toilet area. Only three out of four toilets and showers were working in the men's area. We feel we were paying for services that were inadequate. Sadly, we would only return if there was clear evidence of significant improvement.
Sarah-louise G.278 days ago
Liked: Clean facilities, Well kept grounds, Play area and enclosed field are fantastic for the children. Host was very welcoming. We would visit again.
Disliked: Nothing to dislike about this site. Only thing we would have found handy in addition would be water points.
Anonymous309 days ago
Liked: Good base for the local area near to local town and supermarket 10 minute drive to raglan castle which is a definitely worth a visit Flat pitches Friendly receptionist Despite the only toilet block on site it was tidy Nice park on site 5 minute walk we discovered a brilliant play park all fenced in , brand new and very quiet !
Disliked: Given a map on arrival and told pitch but no one to show u so had to guess what part to pitch on? Lettered Slab was centre of pitch or end of pitch? 20p for a shower for 4 minutes and sometimes the shower cut off before timer had stopped and at times very hot too hot for kids Only 4 showers in the block and one was permanently out of order mens and ladies , one morning only two showers working in both ladies and mens so lots of waiting around No mop/brush to clean up after your shower so floor often wet and dirty One shower/toilet block for whole campsite Noisy “neighbours” woke us at 730am arguing ! One water point /Waste water at the other end of the park We were lucky with our pitches but lots of caravans all cramped together ?? Fire safety distance ?? No bikes or scooters to be used (due to an incident last year ) which was a shame however a large group of families /kids in the park ignored the rules and kids let loose and a few near misses with cars and caravans using the road No TV signal at all Free Wi-Fi but kept disconnecting
Kerry C.309 days ago
Liked: Lovely clean site, showers and toilet block was always clean. Lovely and friendly atmosphere.i didn't have small children but the children that was there loved the freedom and the site it very relaxed. Plenty of place for water, lovely little town not far away.
Disliked: The showers where very hot and couldn't turn them down, abit unsure on how much space we had as it wasn't made very clear. Traffic was quite loud and started at 4am
Anonymous309 days ago
Liked: Waffle cone ice-cream from van that came on site Saturday evening. I think this is a base if you are sightseeing in the area, and not for a holiday.
Disliked: Different people have different opinions. We are not posh. We have stayed on various styles of sites.
On arrival we were just given a map to our pitch, with no other information. Our 'serviced pitch' was among the touring caravans that were permanent residents. It was patio, so we were unable to peg anything down. Residents staring at us, made us feel that we had been put in 'their street'. No scenic views, other than back end of toilet block, with building materials and vans and inside next caravan. Non-serviced piches were put far too close to each other (not sure fire safety distancing was met). There was a reoccurring smell from either the toilet block or unused caravan next to us. Broken showers and toilets in men's and womens. Signs around site saying 'no scooters, bikes, skateboards etc allowed anywhere on site', but resident children were doing it. Dogs not kept on leads around park and the supposed dog field was carpark and overflow camping. Went to reception to ask where bins were and told the one outside the office was the only one for the whole site and no recycling. Asked where there was any access to the river and just told no. We paid for Saturday to Monday but wanted to leave within a few hours of arrival, but stayed 1 night and left early Sunday morning. Overpriced for low quality, compared to other sites.
Martin B.309 days ago
Liked: It was a very quiet site. Majority seemed to be fixed holiday pitches. Facilities clean if perhaps a little tired. Paying for showers is a personal irk but they were hot. Great location within easy reach of Monmouth and the Wye.
Nikola m.309 days ago
Liked: We had a lovely time at the site, it is well maintained and in a nice flat location. The site manager was lovely and very helpful, toilets and showers beautifully clean and well presented and surrounding area great for tourists. Oh and the wi-fi is great and very helpful as I had very poor phone signal.
Nigel D.339 days ago
Liked: After reading many negative views I was very pleased that: On arrival I was met and warmly greeted by reception with a map of the site. It contained all I needed to know. I was pointed in the right direction and clearly explained where my pitch was The bathrooms were very clean and showers were hot and spacious. OK I had to pay 20p for a shower but it kept the overall booking cost Dow The grassed pitch was level and the showers / toilets were close Late checkout at 1200
Disliked: Guests who couldn’t be bothered to clean toilets after using them
Disliked: Site management was very poor. On arrival we were only given a site map showing our pitch location. No other information was provided, not even the location of services or emergency contact details. When we asked about grey water disposal, we were directed to a metal drain cover so close to a fence that it was impossible to get our motorhome outlet over it with space to operate the release valve! We arrived on Monday afternoon and left on Friday morning. The toilet block was not cleaned at all during this period. Thursday evening the hot water supply at the dishwashing sinks failed to work and we had no details of who mto contact about the problem. There was still no hot water in the block on Friday morning. When we complained about the lack of cleaning, we were told that the cleaner was unwell - there were no contingency plans for this. There were holes you could see through due to rot in the corners of the windows in the mens toilet area. Only three out of four toilets and showers were working in the men's area. We feel we were paying for services that were inadequate. Sadly, we would only return if there was clear evidence of significant improvement.
Disliked: Nothing to dislike about this site. Only thing we would have found handy in addition would be water points.
10 minute drive to raglan castle which is a definitely worth a visit
Flat pitches
Friendly receptionist
Despite the only toilet block on site it was tidy
Nice park on site
5 minute walk we discovered a brilliant play park all fenced in , brand new and very quiet !
Disliked: Given a map on arrival and told pitch but no one to show u so had to guess what part to pitch on? Lettered Slab was centre of pitch or end of pitch?
20p for a shower for 4 minutes and sometimes the shower cut off before timer had stopped and at times very hot too hot for kids
Only 4 showers in the block and one was permanently out of order mens and ladies , one morning only two showers working in both ladies and mens so lots of waiting around
No mop/brush to clean up after your shower so floor often wet and dirty
One shower/toilet block for whole campsite
Noisy “neighbours” woke us at 730am arguing !
One water point /Waste water at the other end of the park
We were lucky with our pitches but lots of caravans all cramped together ?? Fire safety distance ??
No bikes or scooters to be used (due to an incident last year ) which was a shame however a large group of families /kids in the park ignored the rules and kids let loose and a few near misses with cars and caravans using the road
No TV signal at all
Free Wi-Fi but kept disconnecting
Disliked: The showers where very hot and couldn't turn them down, abit unsure on how much space we had as it wasn't made very clear. Traffic was quite loud and started at 4am
I think this is a base if you are sightseeing in the area, and not for a holiday.
Disliked: Different people have different opinions. We are not posh. We have stayed on various styles of sites.
On arrival we were just given a map to our pitch, with no other information.
Our 'serviced pitch' was among the touring caravans that were permanent residents. It was patio, so we were unable to peg anything down. Residents staring at us, made us feel that we had been put in 'their street'.
No scenic views, other than back end of toilet block, with building materials and vans and inside next caravan. Non-serviced piches were put far too close to each other (not sure fire safety distancing was met). There was a reoccurring smell from either the toilet block or unused caravan next to us. Broken showers and toilets in men's and womens.
Signs around site saying 'no scooters, bikes, skateboards etc allowed anywhere on site', but resident children were doing it.
Dogs not kept on leads around park and the supposed dog field was carpark and overflow camping.
Went to reception to ask where bins were and told the one outside the office was the only one for the whole site and no recycling. Asked where there was any access to the river and just told no.
We paid for Saturday to Monday but wanted to leave within a few hours of arrival, but stayed 1 night and left early Sunday morning.
Overpriced for low quality, compared to other sites.
On arrival I was met and warmly greeted by reception with a map of the site. It contained all I needed to know. I was pointed in the right direction and clearly explained where my pitch was
The bathrooms were very clean and showers were hot and spacious. OK I had to pay 20p for a shower but it kept the overall booking cost Dow
The grassed pitch was level and the showers / toilets were close
Late checkout at 1200
Disliked: Guests who couldn’t be bothered to clean toilets after using them